Owner, Melting Blue Research; Owner, Medley Bros 102-proof bourbon, Wathen's Kentucky Bourbon, and Old Medley 12 Yr Bourbon
CO
Joined January 2009
- Tweets1.2K
- Following213
- Followers233
- Likes14
LOVE @ChurchsChicken sweet tea!
I swing by to grab a gallon. Ends up being $6, a 1/2 gallon, and presented in some sort of a bladder rather than a normal plastic container.
Great way to lose a customer who went out of his way for the delicious tea
Ordered @PapaJohns for carryout via their app and was asked for a tip.
Who would I be tipping? For what?
For serving me this pizza, which is 50% crust with a little actual pizza in the middle?
Better ingredients? Better pizza? Worse everything… including quality and value
@SixtUSA I have a reservation for a car at #Nashville for 1 PM today. I have paid. @SixtUSA only has cars available in a higher class and refuses to rent me that car at the price I have paid even though it is 240 PM. They have no cars available in the class I paid.
This is what @MyKingSoopers “customer service” has become:
Me, at customer service counter: “May I ask you to order a product for me?”
Soopers employee: “I don’t do orders.”
Well OK then…
Absolutely uncanny how @united in-flight WiFi always works like lightning while processing your credit card then fails repeatedly during the flight.
If you are going to charge me for WiFi, make it work consistently.
If it isn’t going to work consistently, then make it free.
Hey @EmbassySuites - I am required to leave at the required check-out time, but the property is not required to have my room available at their set check-in time? This is clearly a problem.
Terrible experience with pickup order at @MyKingSoopers in #Candelas today.
Referred to 800 number, no agents available. Call disconnected.
Referred to LiveChat, no agents available. Chat disconnected. (1/2)
Congrats @Budget #Nashville #airport. You have provided customer service so impossibly and consistently terrible that I am left to just take the vehicle (second one) you assigned me even though the vehicle does not contain amenities I paid for.
After three hours on the phone with NINE inept @Budget customer service agents, I finally returned to the airport to change vehicles.
Of course the second vehicle has the exact same problems, only now the customer service lines are closed.
Congratulations, you win. I give up.
Hey @MyKingSoopers
Me, with a cart full of groceries at the service desk: “Hi, my Kroger card did not go through when I just bought these and I was told to come to the service desk to get my discount.”
Service desk clerk snaps: “WHO TOLD YOU THAT?!?”
#customerserviceisdead
Hey @SUBWAY! Just saw a promo on @instagram that said “buy any footlong sandwich and get a 6-inch Series sandwich for free!”
Went to my local @SUBWAY and was rudely informed they would not honor that promotion.
So you spent money on a new menu and a promo that turned me off.
With @mykingsoopers workers on strike, trying to shop at @safeway
TWO separate @safeway locations with literally no shopping carts available either in store or in parking lot cart corrals.
Interesting impression made on shoppers avoiding @mykingsoopers
Moving into more normal times means back to some regularly-scheduled in-person client consultations.
Fascinating discussion today with Owen Jones @wheelin of coloradocareers.com about the way COVID has impacted hiring at the executive level. Companies looking for new things!
I got absolutely perfect customer service today from @GoDaddy - truly “exceed(ed) (my)expectations” as the on-hold message promised. I am stunned, but truly a satisfied customer (today). Great customer service, GoDaddy!
Is there a worse run fast food chain than @longjohnslvrs, especially in store co-located with brands owned by former LJS owner @yumbrands? I think the consistent failures at LJS locations everywhere I go cannot be coincidental and must be strategic.
Look at this low quality @PapaJohns pizza. Better Ingredients; Better Pizza? Better than what? About 60% of this pizza has toppings/cheese. “Contactless” deivery just allows @PapaJohns to seal up this mess and race away before the customer can see he has been cheated.
I would like to personally invite @PopeyesChicken President Felipe Athayde to join me at the Popeyes at Flatiron Crossing in Broomfield CO to see what a pitiful operation that location is. I will pay for Felipe’s flight, hotel, and meal if he will join me.