VP, Marketing. Passionate about innovation & the client experience @Sunlifeca. You can find me playing, coaching, and cheering on my kids at hockey.
Toronto, Ontario
Joined February 2013
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It's great to see @sunlifeca win Trusted Brand again. So proud of all the work we do to help our clients and earn their trust. readersdigest.ca/trusted-bra…
So proud of our Raps - can’t wait to celebrate this incredible moment for Canada at the parade on Monday. #WeTheNorth #SunLife4Raptors #SunLifeProud
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Waiting for day 2 of #x4summit2019 to start - looking forward to another great day of content...and seeing @Oprah!!
Amazing day at #QUALTRICSX4 today. So inspired about building magnetic CX capabilities. Added bonus seeing Obama and Richard Branson who are such inspiring leaders!
When delivered thoughtfully, feedback can provide the actionable data needed to become more effective. But it also requires a response from us that rewards the efforts of the person providing us the feedback. Enjoyed this HBR article on feedback t.a.email.hbr.org/r/?id=h259…
Had a great time last week with the Waterloo, Toronto, and Montreal teams. It was a week of good food, good friends, and fun activities. Thank you for a wonderful 2018 Sun Life Financial ! #teamsunlifeca lnkd.in/dfs9FDf
Biometrics scanning systems are speeding up airport security. Imagine airports without security gates or queues! Facial data recognition isn’t new but how we use it in #CX is in its infancy. wired.com/story/airport-secu…
Yesterday, @Microsoft announced it’s real-time captions and subtitles technology for @Skype. Great news especially on the @UN International Day of Persons with Disabilities. cnet.com/news/microsoft-adds…
So proud to be dressing as a super hero today with my leadership team to thank our team for record donations to United Way!
Another innovation by @sunlifeca We’re connecting Canadians to health information to help them make smarter choices around health. Check out Lumino Health- Canada’s premier network of health resources! luminohealth.sunlife.ca
So pleased to be in Austin at our Wealth Summit with the team demoing some of the great features and capabilities we have recently launched!
Samantha O'Neill retweeted
Our thoughts go out to the victims and everyone impacted by the devastating shooting in Toronto. Thank you to all our courageous first responders. We stand together. #TorontoStrong
In his article, @LeoGrepin discusses how technology & #AI are improving #CX by helping advisors spend more time focusing on the client, rather than the paperwork. @sunlifeca linkedin.com/pulse/when-tech…
Samantha O'Neill retweeted
View your transaction history with a click of a button. Click here to download the my Sun Life Mobile app today, bit.ly/mysunlifeapp
Samantha O'Neill retweeted
Research shows mentors are instrumental in helping women to see themselves as leaders. 3 tips from powerful female leaders. #PressforProgress @CarrieDBlair @cunninghamkathy bit.ly/2Ihz4e6
#gartnerDMC just attended great session on CX with @augieray - this slide says it all!!
At the Gartner Digital Marketing Conference #gartnerDMC - fascinating session on Marketing Measurement. Favourite quote - the search is for “fact” not “truth”!
