👋 We're Salesforce, the Customer Company ✨ CRM + AI + Data + Trust = Customer Magic 🇬🇧 🇮🇪 Official updates from Salesforce UKI
London, England
Joined July 2018
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Salesforce UK & Ireland retweeted
2024 was pivotal for #AI #innovation.
I'm incredibly proud that at @Salesforce, we didn't just talk about this new era – we helped define it with Agentforce.
AI’s potential is limitless, & its future is agentic.
I can't wait to see what 2025 brings!
salesforce.com/uk/news/press…
Salesforce UK & Ireland retweeted
As we enter the era of Agentic #AI, it is crucial we ensure these powerful tools are developed & deployed ethically.
I’m proud to share @Salesforce is leading the way in #Trust Testing, a groundbreaking methodology designed to mitigate bias.
Read more: salesforce.com/uk/news/stori…
Salesforce UK & Ireland retweeted
Businesses using #genAI & #agenticAI for customer service during the holiday season nearly doubled engagement growth compared to those without these capabilities (38% vs. 21%), per @Salesforce research.
Discover more 2024 holiday #retail insights: salesforce.com/uk/news/stori…
Salesforce UK & Ireland retweeted
Our #agenticAI innovations help @Salesforce customers:
➡️ Understand and think through a situation more deeply
➡️ Retrieve #data with more advanced technology
➡️ Generate not just simple answers but actionable responses
Learn about #Agentforce 2.0: salesforce.com/uk/news/stori…
Salesforce UK & Ireland retweeted
New Agentforce capabilities in @SlackHQ:
🤝 Collaborate with Agentforce in Channels & DMs
🔎 Use conversational data with Enterprise Search
🎬 Extend Agentforce with pre-built Slack Actions
See how Agentforce becomes your always-on collaborator: sforce.co/3ONcEkF
Salesforce UK & Ireland retweeted
Agentforce now acts like a trusted teammate in @SlackHQ, giving you 24/7 access to an expert for instant answers.
It learns from your unstructured conversations—in channels, threads, and DMs—to reason and respond more accurately over time.
Check it out: sforce.co/3ONcEkF
Salesforce UK & Ireland retweeted
▶️ Agentforce 2.0 demo: Build and customize autonomous AI agents for any department or job.
All without writing a single line of code.
Watch how you can get started quickly with pre-built skills for commerce, sales, service, and more: sforce.co/3DozZXK
Salesforce UK & Ireland retweeted
Agentforce takes action for you with new pre-built skills across CRM, @Tableau, @SlackHQ, AppExchange, and partners.
Just describe the tasks you want to accomplish, and the job gets done. See how it works for any department or role within your company: sforce.co/3DozZXK
Salesforce UK & Ireland retweeted
Introducing Agentforce 2.0. The digital labor platform.
🆕 For every team and workflow
🆕 Now in @SlackHQ
🆕 More accurate than ever
Discover how to take action in any business workflow with pre-built skills for your entire organization: sforce.co/3ONcEkF
Salesforce UK & Ireland retweeted
With @Salesforce's new #Agentforce 2.0, you can:
🔋 Supercharge your team
☺️ Revolutionise customer experiences
🚀 Drive business growth
Integrated with @SlackHQ, making it even easier for your team to collaborate with #AI agents.
Learn more: salesforce.com/uk/news/press…
Salesforce UK & Ireland retweeted
Our @SalesforceUK AI Readiness Index shows the #UK has the vision & infrastructure to be a global #AI powerhouse.
This means exciting advancements in human-agent collabs, like those powered by #Agentforce.
Learn how this impacts business: enterprisetimes.co.uk/2024/1… @FeryalClark
Salesforce UK & Ireland retweeted
With #Agentforce, @saks has #AI customer service that’s as smart as your favourite jacket.
Routine inquiries? Handled – freeing up service reps to deliver personalised experiences every time.
See it in action: salesforce.com/plus/experien…
#AgentforceTour @Salesforce
Salesforce UK & Ireland retweeted
The #UK is poised to be a world leader of the third wave of #AI #innovation: Agentic AI.
@SalesforceUK customers like @CapitaPlc & @Bionic_Business are relying on #Agentforce to unlock productivity.
Read about @Salesforce's new AI Readiness Index: salesforce.com/uk/news/press…
Salesforce UK & Ireland retweeted
“We’re here to show you how #AI is transforming everyday aspects of our lives in practical but meaningful ways.” – @adamtevans, SVP Product @Salesforce AI
From “There’s an app for that” to “There’s an Agent for that,” see how AI is improving our lives: salesforce.com/uk/news/stori…
Salesforce UK & Ireland retweeted
Trailblazers, dive into AI with Agentforce! ✨
Learn to use it effectively — from its business impact to launching your first agent.
Yes, it's time to unlock top use cases and get up to speed on artificial intelligence.
Start now: sforce.co/4g8L8Kl
Salesforce UK & Ireland retweeted
How to be at the top of your game in life and work was at the top of the agenda at @Supermums Awards and Graduation.
Proud of @MadeleineStorr and Lucy Watkins from our @SalesforceUK team for supporting this initiative!
Salesforce UK & Ireland retweeted
The best way to understand #Agentforce? ➡️ Build an agent.
Free your teams to focus on their real value. Join the #BuiltWithAgentforce Quest on @Trailhead.
Complete it by 31 December 2024 for a chance to win a #TrailblazerDX pass or Agentblazer Hoodie: trailhead.salesforce.com/use…
Salesforce UK & Ireland retweeted
Looking for a new Salesforce blog to enjoy? With help from the community, we've compiled some of our favorite content for admins and developers.
Christine shares her top blogs – including familiar faces and new entries for 2024.
salesforceben.com/salesforce…
#Salesforce
Salesforce UK & Ireland retweeted
🌟 Here's to 10 years of #AwesomeAdmins!
From low-code beginnings to the rise of Agentforce, explore the story of how admins have shaped—and continue to lead—Salesforce innovation: sforce.co/3AvaXFf