SWRBoy retweeted
It's good to know that, with all the uncertainty surrounding coronavirus, there's one thing we can rely on - the fantastic shitness of @SW_Railway!Thanks to all at @SW_Help for being so reassuringly rubbish during this unsettling time.
SWRBoy retweeted
South Western passengers have just had one of the worst years in recent memory, yet we are still expected to pay more in 2020.
Reform of the rail industry and ticket pricing must become a priority of the government. Train travel shouldn't be this expensive. @SW_Help #railfares
SWRBoy retweeted
Actually the financiers must love them! Running costs reduced through fewer trains during the strike yet income steady topped up by DfT cash. At least that’s what they think at the moment. Just wait until we get started.
SWRBoy retweeted
Can we have a statement please @TransportFocus @AnthonySmithTF re: lack of compensation for passengers during the @RMTunion strike.#DelayRepay was not intended for planned timetable alterations + overcrowding. Also ticket acceptance on local buses essential. @railandroad @SW_Help
SWRBoy retweeted
Another day. Another train DELAY. This one a fallen tree not a runway dog. Have no feelings for the tree. So this time. HOT AND ANGRY. Being dumped in Staines. @swtrains_watch @SW_Railway #trains #delay #STRANDED #NOREFUNDS
SWRBoy retweeted
Out of 35 trains leaving @LondonWaterloo it is of course the line to #Windsor That only has 2 trains an hour that is cancelled. Same thing this morning @swtrains_watch @SW_Help @SWTwits @SW_Railway Please explain the reason. It is becoming very tedious.
SWRBoy retweeted
Faulty air-conditioning 5/6 carriages 15:50 WAT-YVJ @SW_Help No prior warning given to passengers on Journey Check or at stations. How is this acceptable given today's high temperatures? @railandroad @AJonesMP @CommonsTrans @TransportFocus
SWRBoy retweeted
My train is so hot - it must be 5 - 10 degrees C hotter than outside. No air con. No air at all. Well worth the price. NOT. @swtrains_watch @SW_Help – at Lambeth, London
SWRBoy retweeted
.@sw_help please could you RT this helpful advice and let your customers know. @swtrains_watch
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SWRBoy retweeted
@SW_Help I have gold card annual season ticket for Shepperton to London. All services are yet again cancelled for this weekend. Will I receive compensation for the total lack of a service? Both for this weekend and for New Year’s Eve (when your cancellations ruined our plans)?
SWRBoy retweeted
@SW_Help Please explain the short formation of the 18.02 from Waterloo to Woking? Dangerous levels of overcrowding. As if I wasn’t already feeling bitter enough about the fair increase this month... @swtrains_watch
SWRBoy retweeted
@swtrains_watch @SW_Help guess what I’m in the 5.30 from Waterloo to Havant just like yesterday no seats as it’s only 8 coaches ..... come on guys can I have a 2 day refund for standing let alone the strike on Monday so poor
SWRBoy retweeted
Surprise surprise @SW_Help have rejected the claim despite the screenshot of their tweet being attached. Appeal lodged, let’s see how that goes 🙄 @swtrains_watch
SWRBoy retweeted
@SirPeterHendy is very good at telling us all how many people have followed / unfollowed him and liking old pictures, so maybe he should just retire and enjoy what no doubt is a unfairly generous pension
SWRBoy retweeted
Unable to travel today don’t just claim for Delay Repay. Make sure you claim for parking, taxis and any consequential loss, particularly loss of earnings. @swtrains_watch . Any questions about how to do this, or if your claims are refused, let us know in our Facebook group.
SWRBoy retweeted
Trains: commuters will be extremely angry today that, after 18 months of appalling services, stations are shut & trains cancelled due to Network Rail failing to do engineering works on time. When will Grayling act?! @swtrains_watch
SWRBoy retweeted
12:25 Guildford - Q standards breached; 3 of 5 t/office positions closed, 2 broken TVMs & another with faulty touchscreen @AnneMilton + colleagues, please start holding @SW_Railway to account. Non compliance of agreed contractual standards can no longer be tolerated @CommonsTrans
SWRBoy retweeted
Not on @SW_Railway Over a million fewer journeys in the last quarter which will fuel further speculation that the franchise is in trouble. The 1 percent year-on-year increase is significantly less than the almost 7% annual growth @FirstGroupplc forecast when bidding for SWR.
