Whether you are a Faculty member, Staff or Student, EIT is here to assist. Come to us for support in accessing the right service system or device. #smucommunity

Halifax, Nova Scotia
Joined September 2011
Check out the Artificial Intelligence NEXUS... Students, Faculty, and Staff can go here to find AI related guidance, support, tools, training, expertise, research, news and events at @smuhalifax smu.ca/ainexus/
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Banner (Admin Pages and Self-Service) will be down tonight, July 20th, starting at 9PM and is scheduled to be back up by 7AM July 21st. This offline period is for necessary security, regulatory and defect fixes to be installed.
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EIT needs to conduct emergency firewall maintenance between 12:30am and 6:00am on Saturday, January 17th. During this time internet access will be intermittent across campus with periods of complete loss of service. Thank you for your patience and understanding.
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EIT needs to conduct emergency firewall maintenance. Work is planned between 12:30am and 6:00am on Saturday, November 29th. During this time internet access will be intermittent across campus with periods of complete loss of service. Thank you for your patience and understanding!
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Bell has resolved the issue, and service to the calling feature in Teams has been restored. SMU community members can now make and receive external phone calls via Teams.
SMU is experiencing a phone system outage and are actively working with Bell to restore service. External phone calls using Teams cannot be made. Alternative systems are in place at strategic locations Teams continues to work for chat, collaboration & Teams-to-Teams calls.
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SMU is experiencing a phone system outage and are actively working with Bell to restore service. External phone calls using Teams cannot be made. Alternative systems are in place at strategic locations Teams continues to work for chat, collaboration & Teams-to-Teams calls.
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EIT will be performing campus Wi-Fi network upgrades this week. You may encounter brief outages.
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Final Day Have Your Say & Win. Complete the Student Technology Survey and share your feedback on technology needs at Saint Mary's University. Your input is invaluable in shaping future improvements. Enter a draw to win one of three gift cards at the end of the survey!
Replying to @smuhalifax
@smuhalifax help us improve your tech experience! Complete the Student Technology Survey and share your feedback on technology needs at Saint Mary's University. Click the link below, as a thank-you, you can enter a draw to win one of three gift cards smuniversity.qualtrics.com/j…
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This survey closes on February 14th, 2025. Your input is invaluable in shaping future improvements. As a thank-you, you can enter a draw to win one of three gift cards at the end of the survey! Don’t miss out—have your say today!
Replying to @smuhalifax
@smuhalifax help us improve your tech experience! Complete the Student Technology Survey and share your feedback on technology needs at Saint Mary's University. Click the link below, as a thank-you, you can enter a draw to win one of three gift cards smuniversity.qualtrics.com/j…
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🚨 System Maintenance Alert 🚨 EIT will upgrade the Banner system starting 4 PM, Friday, Nov 22. 🔴 Unavailable services: Banner Self Service, Admin Pages, Degree Works and Activate. ✅ Services will resume by 5 PM, Saturday, Nov 23. Thank you for your patience!
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System Outage - Scheduled Maintenance - Nov 9th 8am - 2pm During this maintenance window, the functionality and availability of AppsAnywhere, BOE, Printing, File Shares, Authentication systems, Activate, Wired connectivity, and other network-connected services will be affected.
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System Outage - Papercut Software upgrades - Nov 12th 8:30am-12pm During this upgrade window, the functionality and availability of campus printing will be affected. Please prepare accordingly.
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EIT is performing certificate renewal in the Ellucian Production environment from 7am to 8am on November 4th. You may need to clear cache and reconnect if you are logged in during this time.
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EIT Scheduled Maintenance of VPN October 31, 2024 7 am - 8 am EIT is performing system maintenance of the VPN from 7 am to 8 am on October 31. VPN users may be disconnected during this time - simply reconnect to continue.
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In the technology age, cybersecurity has never been more important. While this may seem obvious, some of the cracks in your armor might not be. Take the opportunity this #CybersecurityAwarenessMonth to double check your digital protections. #SecureOurWorld
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SMU Enterprise Information Technology retweeted
Looking to treat yourself with some online shopping? Before you shop, remember: •Don’t save credit card info on your web browser •Check your credit card and bank statements regularly •Use trustworthy websites More: getcybersafe.gc.ca/en/blogs/… #CyberMonth2024
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SMU Enterprise Information Technology retweeted
October is #CybersecurityAwarenessMonth! Here are 4 simple ways to keep your online life more secure: 1. Use strong passwords and download a password manager 2. Turn on multifactor authentication 3. Recognize and report phishing 4. Update your software #WorldWithoutLimits
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Using the same password for everything might be easy to remember, but it’s also easy to hack. Storing multiple passwords in one password manager is stronger and more secure. #CybersecurityAwarenessMonth #SecureOurWorld
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There’s something so satisfying about blocking, deleting, and reporting a phish. When you see one, give it a try! Learn more: smuhalifax.sharepoint.com/si…
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Microsoft Outlook is currently exhibiting performance issues with the Outlook client. Some may notice Outlook using an increased amount of system resources, causing the client to freeze or crash. As of 1 pm ADT, Microsoft is working to resolve the issue. smu.ca/status
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Microsoft believes that this has been fixed. To apply the required changes, clients need to restart Outlook. Outlook web users should refresh their sessions. If that still doesn't work, users can try clearing their browser's cache and restarting Outlook while they're online.
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