
IT service management and service desk news, opinion and debate from the team @SITS_UK
Brighton, England
Joined May 2009
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Navigating GenAI: Guidelines from an AI Expert 🤖
Read more from @SupWizAI: servicedeskshow.com/hot-topi…
#AI #GenAI #ITSM
From End Users to Agents: @sysaid Continues to Innovate and Transform the IT Service Management Experience by Unveiling its AI Chatbot for Agents ✨ Read more: servicedeskshow.com/industry…
#AIChatBot #ITSM
9 insights from crafting an enterprise-grade AI assistant, from @atomicworkhq: servicedeskshow.com/hot-topi…
#AI #ITSM
The Future is Now: How Enterprise Service Management and AI are Redefining Service Delivery.
Read more from @Valiantys: servicedeskshow.com/it-servi…
#ESM #AI
Mastering ISO 27001 deployment with IT Service Management tools, from @VMotionI: servicedeskshow.com/it-servi…
#ITSM
Slash support costs in half with @gaspardesk1's Generative AI helpdesk: servicedeskshow.com/it-servi…
#GenAI #AI #ITSM
Employee helpdesk trends in 2024: what to expect, by @gaspardesk1: servicedeskshow.com/it-servi…
#employeehelpdesk
4 Ways the Service Catalog Benefits ITSM for Remote Employees, from @EZOsolutions: servicedeskshow.com/it-servi…
#ITSM
Enhancing Efficiency and Productivity with Secure Cloud Print Management SaaS, from @TungstenAI: servicedeskshow.com/hot-topi…
#SaaS
The “single pane of glass” view: How support teams can get ahead of legacy IT. Read more from @LogicMonitor: servicedeskshow.com/it-servi…
#ITSM
Why ITSM is like a bag of sweets, learn more from @PinkElephantUK: servicedeskshow.com/blog-spo…
#ITSM #IT
Highest-rated SAM vendor on Gartner’s Peer Insights, @Certerosoftware, launches global partner program: servicedeskshow.com/industry…
#SaaS #ITSM
Tackling Shadow IT & Wasted Software, from @Certerosoftware: servicedeskshow.com/hot-topi…
#IT #ITSM
The service delivery excellence matrix: A self-evaluation framework for IT & business teams to accomplish their service aspirations.
Read more from @manageengine: servicedeskshow.com/it-servi…
#IT #ITSM
Decoding AI for IT: 6 actionable insights for technology leaders in 2024, from @atomicworkhq: servicedeskshow.com/hot-topi…
#AI #GenAI #ITSM
3 Ways AI and Automation can Elevate Your Service Desk Management, from @sunrisesoftware:
servicedeskshow.com/hot-topi…
#AI #Automation
"Visitors should come to our stand as we are a new player in the UK ITSM marketplace." 🤝
Learn more about ITCare Center, an ITIL-accredited ITSM platform, ahead of meeting the team at SITS next month ➡️ servicedeskshow.com/blog-spo…
#ITSM #IT #ITIL
Keeping IT Support Personalised, Secure & Effective - 5 five key points for greater efficiencies & increased customer satisfaction, from @Splashtop: servicedeskshow.com/it-servi…
#ITSupport



















