mother of 4, works in #IT - very busy. Need I say more?
Joined July 2013
- Tweets276
- Following92
- Followers51
- Likes67
Susan Dolomite retweeted
Great session with @mattberan at #Supportworld on unlearning IT and focusing on discipline, diversity and deviation. Also why people are so important to make this happen
#thinkhdi #ITSM
Susan Dolomite retweeted
Starting with simple focus on problem management is a step in the right direction. Here are some benefits of getting started.
blackfriar.ca/2023/05/the-be…
#ITSM
Susan Dolomite retweeted
A breakdown of one of the four dimensions of service management in ITIL4 - Value Stream and Processes
lnkd.in/gNNzbDX
#ITIL4 #ITSM
We had an opportunity to have Ryan work with us, and he took our service delivery from 0 to 60!
This week's Monday shout-out goes to @ryanrogilvie!
🔹 Almost 15 years’ experience in #ITSM
🔹 Blogs on servicemanagementjourney.ca
🔹 One of the nicest guys in #ServiceNow
Give him a follow, and tell us who you'd like to see featured. 💙
#ITOM #MondayMotivation
Susan Dolomite retweeted
Super excited completed my #CBRM exam! View my verified achievement from APMG International on Acclaim. @BRMInstitute #BRM youracclaim.com/badges/2b6a2…
Susan Dolomite retweeted
Just a snippet of my post with @NelsonFrank_ on #ServiceNow #Reporting Capabilities servicemanagementjourney.ca/… #ITSM
Really great tips to use on this #ITSM
Excited to share an article on #ServiceNow reporting capabilities and best practices with @NelsonFrank_ who are specialists in ServiceNow recruitment ow.ly/zBOm30pxHJT #ITIL4 #ESM #ITSM
Susan Dolomite retweeted
RT BlackfriarITSM: Have a large team but can’t send everyone at the same time? Contact us to see where we can help your team meet its learning objectives #ITIL #ITSM #CIO #ITIL4
BlackfriarITSM ow.ly/vCEP50viEne
Susan Dolomite retweeted
In this latest post I outline areas to consider for improving your service management communications servicemanagementjourney.ca/… #ITSM #ITIL4 #Communications
I like that this post outlines that #Communication is an important part of improving service delivery via incident management #ITSM #ITIL4
Susan Dolomite retweeted
2019 is more than half way over, make sure not to let your corporate training dollars go to waste. We provide ITIL4 training on site or online. Check Blackfriar Consulting to learn more. #ITIL #ITSM #CIO #ITIL4 @BlackfriarITSM ow.ly/LyNX50uKMNC
Susan Dolomite retweeted
To get the most value, right size your #metrics. Check out this post 'Service Management and the Three Bears' ow.ly/qzg850vht4E #ITSM #ITIL4 #CSI
Looking for an excellent ##ITIL4 Foundations virtual course? Check out @BlackfriarITSM eventbrite.com/e/itil4-found… #ITSM #ITIL
Susan Dolomite retweeted
Check out "ITIL4 Foundations Certification Course - September 18/19 - Virtual Class" eventbrite.com/e/itil4-found… @Eventbrite
Susan Dolomite retweeted
Enjoy your summer but think about returning in the fall to taking your #ITIL4 Foundation Training. Take a look at the upcoming virtual class we offer eventbrite.com/e/itil4-found… #ITSM
Just took the course and Passed my #ITIL4 Foundation exam! Thanks for all your help
Why not get your #ITIL4 foundations training from the comfort of home, check out the session I am having in September ow.ly/1QJ350ulXJA #ITSM
Susan Dolomite retweeted
Being able to deliver value to your business is more important than ever. Check out the workshops and consulting services Blackfriar Consulting can provide #ITSM #ITIL #ITIL4 #CIO @BlackfriarITSM ow.ly/sZcd30oATdn