Russ (@RussTearle) profile picture

Russ

@RussTearle
Joined November 2012
  • Tweets47
  • Following207
  • Followers12
2Media
Photo by Russ (@RussTearle)Photo by Russ (@RussTearle)
@YodelOnline Good job
Image from Russ (@RussTearle)
Replying to @TUIUK
@TUIUK I am definitely not discovering my smile with you. You can’t get through on the phone, I don’t want a credit I want a refund.
Replying to @TUIUK
@TUIUK Just refund everyone, this credit thing and not answering the phone is a poor stalling tactic. I will never book with you again if this is how you treat your customers.
Replying to @TUIUK
@TUIUK I have tried many, many times to get through for day’s. This is ridiculous, how do I speak to someone?
Replying to @TUIUK
@TUIUK so after trying to get through all day finally get onto the queue for 50 minutes, then an automated message and you hang up!
@ReeceShearsmith a nod to inside number 9 on Dracula tonight I see.
1
Replying to @UK_CAA
@UK_CAA My 60 days is up today. I still have no money and checking on the protect claims website it is still says “awaiting review” one week after sending in my further information. When is this going to be resolved as this is unacceptable.
1
1
Replying to @UK_CAA
@UK_CAA can you please answer this.
Russ (@RussTearle) profile pictureRuss@RussTearle30 Sep 2019
Replying to @UK_CAA @HexiD
I have been asking the exact same question the last week. I also have a future booking and the flights with Virgin are ok. If I rebook the accommodation is there any limit as there was no accommodation / flight costs on my original booking.
1
Replying to @UK_CAA
@UK_CAA
Russ (@RussTearle) profile pictureRuss@RussTearle30 Sep 2019
Replying to @UK_CAA @HexiD
I have been asking the exact same question the last week. I also have a future booking and the flights with Virgin are ok. If I rebook the accommodation is there any limit as there was no accommodation / flight costs on my original booking.
Replying to @ThomasCookCares
@ThomasCookCares We are booked to go to New York next month through you but the flights are with Virgin Atlantic. If you unfortunately cease trading will our holiday be cancelled? I know it’s ATOL protected but we would rather go than get our money back.
Replying to @altontowers
@altontowers Where do I send the bill for my hotel tonight now that you are closed tomorrow?
1
Replying to @altontowers
@altontowers Hi if you are not going to be open tomorrow or Friday it would be good to tell your customers asap.
1

No more items