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The Pan-African CXaaS Company

Joined November 2015
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If you take the time to listen to what your customers have to say, you will learn a lot and improve your business. #CX #customerexperience #customerservice #customerengagement #customersatisfaction #customerreviews #CRM #customerrelationships
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#Customer #reviews are very important in our day to day life. It helps us to understand how other people regard your product, and how they feel about it. So take customer reviews with a pinch of salt, but at least try to pay attention to these words of the mouth. #CX #CRM
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Nous recrutons au Bénin et en Côte d'Ivoire des développeurs Web PHP ambitieux. #emploi #job #carrières rightcom.com/fr/careers/job/…
🌲🎇🎉🎁 From the RightCom family to yours, we wish you a very Merry Christmas and a happy holiday season! Stay safe and take care. #merrychristmas 🎊 🎀 🎁 #cx
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Comment comprendre le niveau de maturité CX de votre entreprise afin de vous positionner pour offrir une excellente expérience client ? rightcom.com/fr/blog/comment… #cx #experiencemanagement #customerexperience #relationclient #CRM #serviceclientèle #serviceclient #centredecontact
Experience Management Is Missing an Important Constituent: The Product Itself. #CX #experienceManagement buff.ly/3jqtBCY
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Create survey QR code for your patient experience management. #cx #survey #feedback #NPS #CSAT #CES buff.ly/3dpMoKO
Selon l’étude mondiale réalisée par Teradata et Celebrus, la pandémie de COVID-19 a mis en exergue l’inadéquation des outils analytiques pour l’amélioration de l’expérience client. #cx #experienceclient buff.ly/2SzCn6J #cx #experienceclient
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The current global crisis which has disrupted the norm in business and beyond has proven that customer experience is key. Learn how successful companies are generating high ROI from customer experience investments by accessing our free ebook today. buff.ly/3eOjwMf
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Restaurant staff truly want to connect and engage with their guests just like they want that same level of connection and engagement from their employer buff.ly/3gQUhvt #CX #employeeexperience #employeeengagement #experiencemanagement
These simple principles, based on the empathetic, iterative practice of design thinking, can help you help your people perform to their fullest potential. buff.ly/3aMrq7S #employeeexperience #experiencemanagement #cx #employeeengagement
Collecting data on both employees and customers is incredibly useful, but collecting is the easy part. Learn more about the other part buff.ly/3arZkyj #cx #experiencemanagement #customerexperience #EmployeeExperience #EmployeeEngagement #CustomerFeedback
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“Satisfaction is a rating. Loyalty is a brand,” and “There is a big difference from a satisfied customer and a loyal customer.” Read more buff.ly/2P9Gtke #cx #experiencemanagement #customerexperience #customersatisfaction #cxtransformation #CustomerFeedback