@AxisBank @AxisBankSupport @AxisBankOffers Your IT guys couldn't resolve issues during CC section upgrade of your App.I am being made to pay for delay,which never took place at my end! #badcustomerservice #axisbank #hopeless #pathetic #services #bankingombudsman #Banking

It looks like, I am interacting with a stupid bot, operating your Twitter handle, who is sending a standard message. #AxisBank #badcustomerservice #cheating #fraud #bad #CustomerExperience @AxisBank @AxisBankOffers. Your #banking services are 3rd class. – at Vododara, India

@AxisBankOffers @AxisBank You can earn in legit ways.Why fooling #customers.Amount paid from #axisbañk SB acct to your #creditcard & ur stupid systems took 3 days.Looks like you deliberately kept system down to make money #fraudulantly. Amounts to #cheating #badcustomerservice – at Vododara, India

Your people are waiting for UTR no. from your bankers, for 2 months. Like you, your people are hopeless, useless. You don't deserve to run an organization. I am still awaiting resolution ! #badcustomerservice #pnbmetlife #bad #insurancecompany

I am so frustrated with your delayed response that I shared bank details to prove my point. I will delete the tweet – at Vododara, India

Does your company settle claims, or only collect premiums? Your support teams are useless.

What are they going to process, with my bank details? – at Vododara, India

Nobody mailed me or called me for bank details, recently.Tell them not to fool around. I have already shared bank details, multiple times, in March. Check mails from my email ID [email protected], for that. FYI, I have made payments through mobikwik wallet, SBI card & Axis card. – at Vododara, India

Your executive Ms Munmun Rakshat Called on 13th and today 19th. But, no resolution for simple issue. Shame on you. #badcustomerservice #PNBMetlife #Metlife

@AxisBank @AxisBankSupport Who makes customer to pay for lodging complaint? #AxisBank Charging ₹1.2/ minute. Is it part of your other income? Your dumb associates ensure more time is consumed. So you get more money.. very smart! #badcustomerservice – at Vododara, India

You, your people and systems, all are useless and hopeless! Not able to resolve a petty issue for more than a month. You are a disgrace to insurance industry.

@AxisBank @AxisBankSupport Credit card section of your app is in mess. My CC payment is not reflecting for 4 days. My RM Nilesh Somkuvar couldn't help either, in spite of sharing SMS and transaction reference. India's Best Digital Bank, my foot! #Badservices #axisbank

@AxisBank Now it's 5 days! My 64k are not traceable in your bank. Is it a joke? Only assurances! No results! Your relationship manager is useless, not responding to mails or calls. #axisbank #badservice – at Vododara, India

@AxisBank @AxisBankSupport Looks like on 8th morning, your IT team woke up and decided to play around with CC section. It created nuisance, in routines of people like me. #badservices #axisbank You should have informed your CC customers, a week in advance about disruption.

These are my Saturday call records. There is only one missed call of my friend. You people are the worst insurer. Shamelessly giving excuses and not doing any work. – at Vododara, India

It is all lies. How low you people will go. Nobody called me. What documents? And why should I give documents? You have to prove that, you have repaid me the excess premium. BTW, Do you settle claims, or only collect premiums?A guy with dignity, would pick up phone and call me. – at Vododara, India

@MetAshish2017 My policy no 21735785. I am deeply disappointed in your management, customer service, systems & people.Last 30 days,I spoke to dozen of your service guys & still my grievance is unresolved.Even,complained to IRDA,still no result. My no 95372 19666. @PNBMetlife1

What do you mean by limited capacity? My query can be solved by a school boy. Your systems, processes and service staff are 3rd grade. You must be the worst insurer in India, with equally bad American partner @MetLife – at Vododara, India

Reminder -2 You people only assure of support. Don't actually offer support... It's a shame, you are my insurer. God forbid, if something were to happen to me, what would be your response to my family? BTW, What is your claim settlement %? – at Vododara, India