Putting conversation to work. Also, play. Co-author of Innovation at the Kitchen Table, available at Amazon, https://xitter.cf/t.co/dNeb2leMWq

Toronto
Joined July 2008
"Detroit has successfully passed its biggest challenge – changing the narrative of the city from one of decline to one of revival. Detroit spent the last 50 years trying to revitalize the economy to save it, but it had to revitalize its soul first. Detroit should go all in on becoming a cultural city." petesaunders.substack.com/p/…
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From @jeremyhsu in Scientific American: "Studies have shown that approximately 65% of our daily conversations involve personal stories and gossip." Tnx for the prompt @flaviandelima ehttps://www.scientificamerican.com/article/the-secrets-of-storytelling/
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A telemarketer just called from @TELUS. The line crackled and popped. The rep could barely be heard. Why do reputable companies so often use these bad lines? Does the value of new customers outweigh the shrinking brand equity from prospects lost?
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A need to reframe buildings and the built environment as a socio-ecological-technical system means applying systemic thinking and integration across disciplinary boundaries in research, design, construction, and regulation. A latest commentary: buff.ly/4ezfqVJ
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Hello, @AppleSupport, you may have heard this from others. Safari has suddenly stopped formatting an app I reach via the web. Any tips?
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What happened at @TorontoPearson this afternoon? The baggage handling chaos was far away. The worst I have ever seen.
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Hey, @Zoom, I just attempted to have a conversation with your bot about the new features in Zoom Workspace. Use of the term, 'workspace' resulted in the bot asking me to rephrase the question. All efforts to re-phrase the question failed. Any tips?
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Please explain this puzzle to me: There can be a feedback loop where the media covers what it believes the audience wants, and the audience in turn responds to what is being covered, reinforcing the media's original belief.
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Meanwhile, stories that might help voters understand the root causes of polarization and instability are often complex and multifaceted making them more challenging to cover in a compelling way.
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And yet, the more the media of record focus their coverage on polarizing news the greater the increase of instability in society. The media are now reporting that this instabity is reaching a dangerous point. The puzzle: Do the media not see this? Are they not able to adjust?
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Hello @RogersHelps, I have attempted to reach you privately. Since there is no phone line that connects to a person at Rogers, I followed advice on your website and am reaching out to you on Twitter. My request: Please, please, please stop contacting me for sales purposes.
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Your call centre calls me frequently. Each time I ask to be taken off the list. Yet, I am still on the list, wasting my time and costing you money. So that you can take me off your call list, please send me an address where I can send you my phone number. Thank you.
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"Talk about a country facing a make-or-break moment for the middle class ... Talk about the importance of building an economy from the middle out, not the top down. Talk about an economy in which hard work pays, responsibility is rewarded and everyone gets ... a fair shake."
“Campaigns are about big things, not small things. Campaigns are about the future, not the past. And campaigns are about the voters’ lives, not the candidate’s.” nytimes.com/2023/10/17/opini…
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“Campaigns are about big things, not small things. Campaigns are about the future, not the past. And campaigns are about the voters’ lives, not the candidate’s.” nytimes.com/2023/10/17/opini…
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The United States and its regional allies must continue to create a robust military deterrence. But U.S. leaders and politicians also need to keep in mind the power of reassurance, try to understand China’s deep sensitivities about Taiwan nytimes.com/2023/10/16/opini…
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The US should recommit — clearly and unequivocally — to the idea that only China and Taiwan can work out their political differences, a stance that remains official U.S. policy.
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