What is the difference between systems thinking & design thinking? Systems thinking zooms out: it's about understanding the interconnection of parts (relationships, structures, thinking, culture) within a larger whole. Design thinking zooms in: it's about appreciating people's individual needs & combining them with what is technically feasible & economically viable to create new & better solutions. We often create the best insights for change when we zoom in AND out, combining analytical, big-picture systems thinking with creative people-centered design thinking. A great resource from @ideo that explains this: ideou.com/blogs/inspiration/…

How to lead across a siloed organisation. Researchers studied senior leaders who are exceptional at cross-functional collaborative working. This is what sets these leaders apart. They: 1) put organisational/system goals above functional, team or personal goals 2) believe their role is to find expertise everywhere 3) seek to understand the motivations & constraints of those in other teams 4) find ways to win together 5) design with others right from the start, not ask them to "buy-in" to an existing solution 6) see relationship-building as core work 7) spend as much time leading across the organisation/system as they do with their own function hbr.org/2024/01/how-to-lead-… By Jeff Rosenthal and Molly Rosen. Plus my favourite graphic about siloed organisations from @voinonen