We built an AI-powered platform to help customer and service teams drive repeatable success. Email us to talk about how we can help you. [email protected]

San Francisco, CA
Joined February 2017
Customer success teams are important to overall #CX. Read my latest white paper, with @RetainAI: ventanaresearch.com/white_pa…
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Just Posted: First customer insights engine @Retainai raises $23M - Retain's CIE gives a unified view of customer engagement across teams and processes #cxnews #cx #customerexperience #bigdata cxtoday.com/analytics/first-…
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AI-Powered Talent Intelligence Platform @RetainAI Closes $13 Million in Funding and Strikes First Partnership with the Israeli Department of Labor and the JDC to Put People Back to Work ow.ly/2hB530rAfXh #retrainai #HRTech #HRTechnology #AI
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4/ We have been blown away by the early response from @RetainAI customers—proof they are on to something big. In the last 12 months, Retain has 10x its customer base, with early customers including @salesforce @nielsen & @Google.
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5/ @RetainAI has made incredible progress, experiencing 8x ARR growth, with 36x average customer seat growth. Their traction is evidence of the power and ease of implementation of the product and the team they have assembled.
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6/ Before @RetainAI, customer teams were flying blind—unsure of what was working and what was not. The parallel would be running a sales team without a CRM. They knew the modern enterprise would require a new approach and wanted to build the solution.
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7/ We believe @RetainAI will be the next company to link enterprise workers to the institutional knowledge they need to thrive while unlocking incredible amounts of value for the customers they serve.
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Congratulations to @ericchernoff and the entire @RetainAI team on their Series A! They have a unique approach to help businesses better understand their customers, starting with understanding how much each customer costs to support. Tons of potential here!
Replying to @emergencecap
8/ All of us at @emergencecap are thrilled to partner with the talented team at Retain to build out this critical platform. We are excited to be a part of your journey and cheers to the next chapter! 🚀 emcap.com/thoughts/retain-se…
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Replying to @RetainAI
@RetainAI Raises $23M Series A as the First Customer Insights Engine (CIE) led by Emergence Capital ow.ly/UK3X30rQ4gH #martech #marketingtechnology #technology
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So excited for @ericchernoff and the @RetainAI team! Retain is the first Customer Insights Engine powering industry leaders like Salesforce, Nielsen, and Google by identifying the best team habits that drive revenue and retention. t.ly/C5eX #retainai
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Congrats @RetainAI on their $23M Series A led by @emergencecap. With customers such as Salesforce & Google, they are building the first Customer Insights Engine by identifying the best team habits that drive revenue & retention. They are hiring! venturebeat.com/2021/08/05/c…
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If you are a rockstar and are interested in working with the incredible @RetainAI team - reach out to @TammyFabulous! They have openings across: - Head of Product - Head of Customer Success - Growth Marketing Lead - Content Marketing Lead & many more!
Replying to @emergencecap
9/ If you are looking to work for a rocketship startup with an amazing team that has incredible momentum, check out @RetainAI's open roles: retain.ai/careers/ 👩🏻‍💻👨🏽‍💻
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Replying to @RetainAI
@RetainAI receives $23M in funding from @upsidevc, Baseline Ventures & @emergencecap Sign up for free weekly email newsletter at thesoftwarereport.com #Software #SaaS #VentureCapital #WorkManagement
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"The brilliance of @RetainAI is what Emergence calls a Coaching Network; its CIE distributes the best performing practices to the entire team. This provides everyone with the tools they need to be more effective at growing revenue and reducing churn." - @gordonritter
Backing the First Customer Insights Engine—Our Series A in Retain emcap.com/thoughts/retain-se… via @emergencecap
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1/ Today, the @emergencecap team is thrilled to announce our partnership with @RetainAI to support their mission to help customer-facing teams drive repeatable success. Congratulations to @ericchernoff, Vlad Shulman & the whole team! emcap.com/thoughts/retain-se…
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8/ All of us at @emergencecap are thrilled to partner with the talented team at Retain to build out this critical platform. We are excited to be a part of your journey and cheers to the next chapter! 🚀 emcap.com/thoughts/retain-se…
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9/ If you are looking to work for a rocketship startup with an amazing team that has incredible momentum, check out @RetainAI's open roles: retain.ai/careers/ 👩🏻‍💻👨🏽‍💻
"With @RetainAI as a copilot, organizations can propagate the best habits across entire teams and processes, making everyone better at their job." venturebeat.com/2021/08/05/c… Thank you, @Kyle_L_Wiggers!
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Welcome to the family @RetainAI!
.@Retainai raises $23M Series A led by @emergencecap as the first Customer Insights Engine powering industry leaders like Salesforce, Nielsen & Google by identifying the best team habits that drive revenue and retention. t.ly/C5eX #retainai #revenuegrowth #hiring
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