The cross-channel resource that inspires innovation and highlights emerging trends throughout the converging retail and hospitality sectors.
Chicago, IL
Joined July 2010
- Tweets9.4K
- Following1.7K
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Cyber Week 2025, spanning Black Friday to Cyber Monday, set new benchmarks for ecommerce. This year, consumers demonstrated a sustained appetite for online deals and new sales channels. @Riskified explains.
riskified.com/blog/ecommerce…
.@LightspeedHQ believes a strong brand, combined with a mix of digital and offline strategies, is what sets successful dispensaries apart.
lightspeedhq.com/blog/cannab…
This @chicoryco infographic explores how consumers approach meal planning, budgeting, and discovery at the start of the new year.
chicory.co/blog-feed/new-yea…
.@ClearCOGS believes technology adoption succeeds when operators approach it strategically, focus on solving real operational challenges, and maintain commitment to hospitality excellence.
clearcogs.com/blog/restauran…
.@Coupa shares how @HiltonHotels gained visibility and control over its procurement processes while unifying supply chain operations worldwide.
coupa.com/customers/hilton/
According to a recent @PassportGlobal1 study of e-commerce leaders, most brands anticipate meaningful growth across international markets next year, but many also acknowledge the operational and compliance challenges that come with it.
passportglobal.com/blog/2026…
America went into 2025 with resolutions, routines, and good intentions. Then life happened – and the receipts got weird. @FetchRewards explains.
business.fetch.com/trends-an…
Does your customer support meet the expectations and preferences of the modern consumer? This @bizrateinsights survey of over 2,000 online shoppers shows how retailers can provide an ideal customer support experience.
bizrateinsights.com/6-ways-t…
AI is now table stakes, so what comes next? @DerbySoft helps to understand agentic AI in travel and hospitality.
derbysoft.com/resources/blog…
If you don't already have a storefront, does it make sense to get into dark fulfillment? And if so, how? @Shipfusion explains.
shipfusion.com/blog/dark-sto…
In @BikkyHQ's inaugural CMO survey, they asked nearly 50 multi-unit restaurant marketing leaders for their thoughts. Here are their biggest takeaways:
bikky.com/blog/bikkys-cmo-se…
.@Placer_ai's visitation data reveals some key trends that are already painting a clear picture of what to expect this holiday season.
placer.ai/anchor/articles/re…
When a 15-hour AWS outage turned $2,700 smart beds into saunas it exposed the fatal flaw in how we're building edge applications—and why it's time to rethink everything. @DittoLive explains.
ditto.com/blog/aws-outage-re…
.@INTELITY believes casinos aren’t just hospitality brands. Casinos are entertainment ecosystems where every moment of the player journey matters.
intelity.com/blog/7-key-tech…
When your ability to onboard new clients and expand with existing ones depends on custom integration builds, you’re trading revenue for developer capacity. Pipe17 explains. pipe17.com/blog/how-to-fix-3…
.@WebeyezHQ shares how eCommerce leaders are turning technical glitches into revenue gold for their brands.
webeyez.com/turn-ecommerce-t…
.@Chargebacks911 takes a look at why restaurant chargebacks happen, why they’re difficult to fight, and why food and beverage establishments are better off focusing on prevention instead.
chargebacks911.com/restauran…
Not so long ago, using a hotel chatbot was like talking to a brick wall. It guessed wrong, ignored context and turned even the simplest question into a dead end. But things have changed. @MewsSystems explains. mews.com/en/blog/best-ai-cha…
.@ServiceNow explores findings from a survey of 276 retail executives to get a better understanding of the state of AI maturity in retail.
servicenow.com/blogs/2025/st…
Shoppers may seem unpredictable, but @WeAreCircana believes their purchases can reveal patterns that are both insightful and actionable for retailers.
circana.com/series/unpredict…
