Clients big and small trust our team of #UX researchers and product designers to discover and capitalize on new ideas.

London, Ontario
Joined January 2009
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Set personal goals using measurable objectives & key results
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Are you good at what you're passionate about? Deepen the level of your knowledge about your passions.
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Focus on being T-shaped: broaden skill levels at a base level, but be really knowledgeable at one skill.
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Look at where you are: what are you passionate about? what are you good at? what can you improve?
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they all have their pros & cons, so take the time to understand what your needs are!
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Some things to think about: big v. small company agency v. in-house managing role v. individual contributor
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Jon suggests understanding what options are out there in UX! Which ones align with your goals?
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Remember, it’s better to learn something than nothing - and you’ll always learn something from talking to customers.
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Kat’s advice for getting more out of conversations with customers? 👂Stop talking, start listening
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During your conversations, try and avoid: 👉 Pitching / selling 👉 Asking about the future 👉 Talking about yourself
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🗺 Planning out your discussion goals in advance will help you get the most from your conversations.
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⬇️ Happening now ⬇️ UX researcher Kat Oliver is sharing her thoughts on talking to customers in this month’s @TechAlliance Product Management P2P meetup. 👇 Highlights
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Registration is open for @jonrundle's talk on UX career planning at the December @techalliance UX peer-to-peer meetup. buff.ly/3kI31lS
Last week: Design review with a client team in the Philippines. 🇵🇭 This week: Empathy mapping workshop with stakeholders in India, China, Hong Kong, and the Philippines. 🇮🇳 🇨🇳 🇭🇰 🇵🇭
People manager or individual contributor: Do you have to make a choice in order to advance your UX career? Join @jonrundle at next month's @techalliance UX peer-to-peer meetup for a conversation on career planning. buff.ly/3kI31lS
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👀 Looks ready for a prototype usability test tomorrow!
Despite how intimidating it looks, prototyping in @figmadesign is a game changer 💪🏽
Regardless of your daily routine as a product manager, one thing is constant: you’re building and managing a product or service for people to use. Learn more about having conversations with those people in this upcoming talk with UX researcher Kat Oliver buff.ly/2GvyyJS
✨UXers:✨ @jonrundle will be discussing career planning and setting personal career goals during next month's @techalliance UX peer-2-peer meetup. Send all the questions.
Registration is open for UX researcher Kat Oliver's talk for product managers on having conversations with customers. buff.ly/2GvyyJS
Last week, founder @jonathankochis led a workshop on #UX and being customer-centric for the #WesternU Accelerator fall cohort. Thanks for having us, @westernuPropel!
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