How to spot fake reviews on travel sites washingtonpost.com/lifestyle…

Most online complaints can be prevented if you simply offered better customer support. supportbee.com/blog/guide-to…

“Any company that makes a decision like this is going to hit a reputation road bump,” said reputation management expert Andy Beal. “They’re going to get a lot of media attention, critics and people supporting them — but that’s all temporary.” footwearnews.com/2019/busine…

Why Instagram's founders are resigning: independence from Facebook weakened tcrn.ch/2xLQYha

So a leaked @AmericanAir memo gives employees 4 crucial social media guidelines. We discuss the merit of each! You may be surprised by what we think. andybeal.com/55-american-air…

So IHOP makes a temporary name change to @IHOb and gets everyone taking about it. Genius way to get publicity. When was the last time you talked about IHOP?

If you or your client need a brand audit to help you understand your online reputation, your customers, you detractors, and a strategy for improving all, I'm offering 15% off for the next week - reputationrefinery.com/onlin…

Alexa recorded a woman’s private conversation and sent it to a random contact venturebeat.com/2018/05/24/a…

Does involve a flamethrower?!? ⚡️ “Elon Musk wants to set up a site to rate journalists” xitter.cf/i/moments/999386465510…

Tony Robbins Dragged Over #MeToo Comments: ‘Biggest Pile of Dog S–‘ sfgate.com/entertainment/the… #ReputationRoadkill

People are still terrified to eat at Chipotle — and it's the chain's biggest <#reputation> problem apple.news/AFeuEA7BfR56YyrQb…

The Importance of Online Reputation Management for Businesses clutch.co/pr-firms/resources… <-- a must read for anyone interested in #orm

Mark Zuckerberg to break silence on Cambridge Analytica data use nbcnews.com/tech/social-medi… <-- never looks good when the CEO goes silent, even if he's working hard on a fix! #ReputationRoadkill

Both Facebook And Cambridge Analytica Threatened To Sue Journalists Over Stories On CA's Use Of Facebook Data tdrt.io/gHO <-- data breach, exploit, or incompetence? None of them sound good for Facebook. #ReputationRoadkill

"...we misjudged how these changes would be received by many of you..." <-- how do you misjudge that removing bonuses for a lottery is a bad idea?!? #ReputationRoadkill xitter.cf/deanshaw/status/970855…

Getting ready for some packmenstennis @ J.W. Isenhour Tennis Center instagram.com/p/BfoVzL2nicB/

Enough to avoid #ReputationRoadkill? ⚡️ “Jocelyne Larocque sorry for taking off her silver medal” xitter.cf/i/moments/967031252422…

The difference between cleaning up defamation versus just a crappy reputation? About $40,000 - andybeal.com/45-online-reput…

Wow! @RepRefinery is three years old already! reputationrefinery.com/reput…