Skiing, Champagne, Cruises, London, Friends, Chocolate, Cycling, Iced Americano, Foodie, Caramel, H Potter & Siamese Cats! Disclaimer: These are my opinions.
Salt Lake City Utah
Joined December 2009
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Thanks to the @InterconBos for the wonderful stay. Highly recommended to book a King Suite which give you the Best water views!
One of my favorite takeaways from this conversation with Genesys CIO Trevor Schulze:
AI governance isn't about slowing AI down. It's about creating the foundation to move faster and scale with confidence.
Worth a watch: gsys.cx/4wTBS58
Congrats to @Genesys on another outstanding achievement!
JUST IN: For the fifth consecutive year in a row, Genesys has been named Top Rated on @TrustRadius!
Customer feedback, reviews and success stories continue to shape the future of AI-powered experience orchestration.
Kevin Reeves retweeted
Thinking about AI? Start here.
Join Genesys and @UnitedFCU for a conversation on contact center transformation, change readiness and creating a roadmap for future innovation.
→ gsys.cx/4vg5j0D
Huge congrats to the Genesys teams recognized across Contact Center, AI and Customer Experience categories in the G2 Summer 2026 Reports.
Love seeing the impact our teams make for customers every day 💙
Answering questions is the easy part.
Agentic AI is about planning, reasoning, and actually driving outcomes. That’s where things get exciting with Genesys Cloud Agentic Virtual Agent. gsys.cx/4dTjC5z
This is a great example of AI supporting people in real-time. Genesys Cloud Copilot helps agents deliver faster, more personalized experiences. Take a look: gsys.cx/48DbItM
WhatsApp is one of my favorite Communications Channels. See how Genesys will deliver a Comprehensive Customer Engagement on WhatsApp! Exciting News!
Kevin Reeves retweeted
🚨 Big news: Genesys announces a new partnership with @Meta.
Through @WhatsApp on Genesys Cloud, we're bringing messaging, voice and AI together so every conversation can stay connected.
Learn more: gsys.cx/48CYoFM
Agentic AI sounds futuristic until you watch it working in the wild. This demo walks through how an agentic virtual agent is set up and running on Genesys Cloud. Take a look.
We talk a lot about making work easier at Genesys and this is a great example. Genesys Cloud Copilot brings #AI into everyday tasks across customer experience. Excited to share this news.
gsys.cx/4sQzzgv sprou.tt/11tTD7Z0W2K
Excited to be part of Genesys' #Xperience26 this year in Vegas. It’s always a great space to hear how CX leaders are turning AI into real outcomes.
If you’re curious too, check it out: gsys.cx/4rcIb19
AI Powered Orchestration... It's happening now!
Fiscal Year 2026 ✅
Fueled by the adoption of AI-powered experience orchestration – and the results customers are achieving.
📈 Improved NPS
📉 Reduced costs
📈 Greater efficiency at scale
Read more: gsys.cx/4uWJ1By
This is what WINNING looks like. And Genesys continues to WIN!
🏁 @ScuderiaFerrari continues their early-season momentum with a P3 finish from Lewis Hamilton and P4 from Charles Leclerc at the #ChineseGP. Built on preparation, innovation, and pushing performance further. 🏎️
