Network Notice Update: RSAWEB Service Disruption | 07 September 2026.
Mobile data services have reconnected after the successful completion of the Phase 2 restoration and remain stable.
Engineers continue with restoration of the remaining hosted services.
Updates to follow.
Network Notice Update | 07 September 2026
Our engineers continue working to restore remaining mobile data services. Restoration is taking longer than expected, but progress is being made. Work also continues on affected cPanel shared hosting services. We appreciate your patience.
Network Notice Update | 07 September 2026
Certain mobile services have been restored overnight, and Openserve fibre services have been fully restored. Customers are encouraged to reboot their ONT and router. Engineers continue working to restore the remaining affected services.
Network Notice Update: 07 September 2026
We are observing multiple services being restored. Our engineering team continues to work on restoring the remaining services. Currently, home users on Openserve fibre and RSAWEB mobile data customers are still impacted. No ETA at present.
Network Notice:
Dear RSAWEB Customer: We’re currently investigating an outage at the Teraco Durban Data Center impacting some services in KwaZulu-Natal and the Eastern Cape.
Our engineers are working to restore services as quickly as possible.
Updates: netnotice.rsaweb.co.za
Dear RSAWEB Customer,
Octotel technicians are continuing with repairs to restore connectivity. We are seeing most affected customers back online, although some services remain down.
Please note that services remain at risk as repairs continue
Further updates will follow.
Dear RSAWEB Customer,
Octotel technicians are continuing with restoration efforts to recover connectivity for Blouberg and the surrounding areas.
There is currently no estimated time of restoration available.
Further updates will follow
Dear RSAWEB Customer
Octotel technicians have located damage to the infrastructure affecting multiple services. Restoration work is underway and includes floating new fibre to replace the damaged section.
No ETR
Further updates to follow
Dear RSAWEB Customer,
Octotel technicians are experiencing difficulties with localising the fault; however, efforts remain ongoing.
The team is actively working to pinpoint and resolve the issue as quickly as possible
No ETR at present.
Further updates to follow
Network Notice Update:
Service disruption affecting Kensington, Woodstock, Blouberg & Melkbos.
Octotel technicians have located a disconnect ~5.6 km from the site and are en route to pinpoint the issue.
No ETR available yet.
Further updates to follow.
Network Notice Service Disruption: Dear RSAWEB Customer, We are observing an issue affecting services for Octotel customers in Kensington, Melkbos, Blouberg, and surrounding areas. Octotel Engineers are currently investigating.
Kindly await further updates.
Netnotice Update: Engineering teams are currently working to resolve connectivity issues affecting customers in the Midrand area. We appreciate your patience and will provide further updates.
