Substations play a critical role in delivering safe, reliable power to customers and support economic growth across New York. Some of our substations date back to the 1950s and need to be upgraded to unlock an area's economic potential. Come behind the scenes with us to see how substations serve as the backbone of the electric system and why investing in this infrastructure is essential to meeting the needs of customers and communities across the state. Learn more: nyseg.com/w/nyseg-and-rg-e-h…

🏈 Before the excitement of the Frederick Douglass HBCU Football Classic kicks off in Rochester this weekend, we were on the sidelines investing in the future! At the college expo, we connected with students, shared internship opportunities, and talked about exciting career possibilities after graduation. Here's to empowering the next generation and helping bright futures take shape! 🎓✨ #HBCUClassic #NextGeneration #CareerOpportunities #FutureStartsHere

Part of our National Preparedness Month series: preparedness starts long before the first storm cloud appears. Our teams work behind the scenes and in the field to ensure crews are ready 24/7, trucks are equipped, and resources are in place to respond when customers need us most. Because serving our communities starts with being prepared!

Meet the next generation of lineworkers! Sixteen graduates, including 10 from IBEW Local 10, completed three years of hands-on training in pole climbing, line construction, and safe work practices. rge.com/w/nyseg-and-rg-e-cel…

Service update: All digital systems and services have been restored. We apologize for any inconvenience and appreciate your patience.

Service Alert: We're experiencing technical issues affecting our website, My Account, mobile app, and some customer service operations. We're working to restore service as quickly as possible. If you smell natural gas or have a gas emergency, call RG&E at (800) 743-1702. Safety first.

Thank you for your patience. Downed trees have impacted our response, but we expect power to be back for all customers by 11 p.m. on Friday. ow.ly/UEfQ50ZJ3mo

We’re making progress, but we’re not done yet. Approximately 2,000 customers are without power. We are working as quickly as possible to get your power back on. This work will continue until all customers have their service restored. ow.ly/UVHu50ZIZ6r

⚡ Crews made major progress overnight, restoring power to thousands after storms impacted more than 78,000 customers. About 6,000 customers remain without service, and crews continue working safely to restore power as quickly as possible ow.ly/lAgh50ZISF5

Severe weather is hitting New York State and has already caused thousands of outages in our service area. During an outage, make sure you are prepared with these helpful tips. ow.ly/XHmG50ZIw5A

🐐 They're baaacck! More than 30 rescue goats from Kaizen Ridge Farm are helping RG&E maintain transmission rights-of-way the eco-friendly way. These hardworking grazers clear vegetation in hard-to-reach areas naturally, efficiently, and sustainably. Learn more here: rge.com/w/rescue-goats-retur…

The work you don’t always see helps keep the lights on. ⚡ Crews are upgrading equipment and circuits at Rochester’s Substation 43 to boost reliability, support growing demand, and strengthen the grid for 6,000+ customers. 💡🏗️ rge.com/w/rg-e-crews-making-…

We’re preparing for severe thunderstorms expected across NY today. 🌩️ Wind gusts up to 65 mph may cause power outages. Additional crews have been positioned across the state and are ready to respond if needed. ow.ly/QOX250Zpb8p

New York’s heat wave isn’t letting up—and neither are RG&E crews. Our teams are working in challenging conditions to restore power safely and quickly. Trees cause nearly half of all outages, making repairs more complex, but crews continue to make steady progress.

RG&E crews are working around the clock in extreme heat to restore power as safely and quickly as possible. Thank you for your patience as restoration efforts continue.

Stay cool and save this summer with simple energy-saving habits: use fans, adjust your thermostat, close blinds during peak heat, run appliances in cooler hours, seal air leaks, and replace air filters regularly. Small changes can make a big difference. #RGE #SummerSavings

Our crews worked through the night to restore power to more than 7,000 customers impacted by last night’s thunderstorms. Fewer than 2,500 customers remain without service this morning, and crews will continue working through the heat until every customer is restored. Read more: rge.com/w/nyseg-and-rg-e-con…

⚠️ Our crews are responding to outages affecting 7,000+ RG&E customers and will work around the clock until service is restored. Stay away from downed power lines—never touch one. Report downed wires: 1-800-743-1701

RG&E and our sister company NYSEG are nearing full completion of power restoration. Following significant restoration progress, fewer than 200 customers remain without service and are expected to soon be restored. rge.com/w/nyseg-and-rge-crew…

As restoration of outages continues, dry ice and bottled water will be available today from 9 a.m. to 2 p.m. at 400 West Ave, Rochester, NY 14611 for customers in the City of Rochester and Monroe County who remain affected by recent storm-related power outages. Supplies will be available while they last, and additional distribution dates will be shared if needed. rge.com/w/rge-distributes-dr…