Replying to @RideCannondale @FastCompany
@RideCannondale, how about investing into product quality and customer service for better rider experience? My Cannondale needs replacement for these broken axles. So far only silence and wrong parts from you. #badcustomerservice #badexperience
Replying to @RideCannondale
@RideCannondale why can't I get an accurate response on Scalpel rear hub and axle compatibility after weeks of back and forth with support?
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Dear @lufthansa, almost swallowed a piece of glass you served me in my drink on LH762 Oct 19. Week later, no response from customer service ID32328153. Is this normal? Travelers, check your drinks!
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Replying to @FlyFrontier
@FlyFrontier is there an extra surcharge also for clean seat? Nice job cleaning up!
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