Australia' s leading online community & social media management specialists | Certified B Corporation | Visit https://xitter.cf/t.co/bcofFX8dMF
Globally distributed team
Joined May 2009
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As an impact-led business and B-Corp, sharing the progress of our impact is important to us. Our latest Impact Report is out now - and we're thrilled to report it is our best year yet!
* B Impact score ⬆️
* Client NPS ⬆️
* Employee satisfaction ⬆️
More:
quiip.com.au/our-latest-impa…
Quiip retweeted
(3/4) #SWARMConf
Takeaways from Lauren Piro @Quiip & Olena Lima
- Managing risk: Don't make assumptions, write down a process
- Plan for every possible scenario
- Understand people's social context
- We need clear rules, code of conduct
#community #communitymanager
@swarmconf
Quiip retweeted
Our thanks to founding #swarmconf supporter @Quiip for helping us bring this gathering to life across a decade. That's some serious commitment to the power of community 💙 #cmgr
ALT Orange and teal banner with orange hexagons and the Swarm Conference logo. Text reads Thanks for your support.
'Trust needs to be at the core [of games communities]. Not engagement, not reward.' @kindofsquishy - #swarmconf
Are your community members making their way up the commitment curve? - @kindofsquishy #swarmconf
The feedback loop of gaming communities according to @kindofsquishy - Identity, trust, engagement, reward #swarmconf
If you don't think you're quite across defamation risk, the @au_cmgr Defamation Training course is highly recommended australiancommunitymanagers.… #swarmconf
Quiip retweeted
It's not too late to join #swarmconf & benefit from our week of keynotes, masterclasses, workshops & more. Register now & gain access to the full conference on-demand for the next 3 months. Use it for professional development at your own pace bit.ly/swarmconf22 #cmgr
Is your community team trained to identify these three CRITICAL risks on social media? @lauren_piro from @Quiip talks risk identification at #swarmconf
Quiip retweeted
First up on our final day of #swarmconf is @greenwellys, beaming in from London to explain why it's time to embrace marketing in community building & why community has piqued the interest of marketers right now bit.ly/swarmconf22 #cmgr
Quiip retweeted
Up next, it's the moment you've been waiting for! @au_cmgr legal bunyip @paulgordon leads our annual #swarmconf legal masterclass. Refresh your knowledge risk and regulatory issues in your online communities - stay safe & smart! bit.ly/swarmconf22 #cmgr
'Take time to talk through talk about and laugh about what happened' - Kelly Staples from the ABC on how to ensure self-care and resilience in the moderation team #swarmconf
Fantastic session at #swarmconf from Kelly Staples at @abcnews on how they have adapted their online moderation systems and practices to integrate First Nations perspectives and protocols to walk together in an impactful way.
Quiip retweeted
(1/5) #SWARMConf Day 4: Operations & Metrics
Key takeaways from today:
- Collect data and feedback to avoid assumptions.
- In possible, be transparent and share your strategy with your community. After all, you are co-creating with them.
#community #communitymanager @swarmconf
Rich Millington on measuring community impact - 'Survey members on attitudes / NPS when they join, so you can measure impact later' @RichMillington #swarmconf #cmgr
Rich Millington - 'You should be spending 20% of your budget on quantifying the community's value' #swarmconf