Have a query or question you'd like to get in touch with us over?
Please DM us your order ID and we'll get back to you as soon as we can.
We're here 9am - 4pm, Monday to Friday (except bank holidays).
Alternatively, you can get in touch with us here:
quickmobilefix.com/pages/con…
Evening all!
Just to let you know, our offices will be closed from now until Tuesday next week due to the Christmas break. That being said, we will still be replying to your queries as quickly as we can over the Christmas period.
We hope you all have a fantastic Christmas,
QMF
Replying to @PeetDenny
Really sorry to hear this Peet - would you be able to DM us your order ID please? The team shall take a look.
Many thanks,
QMF
Replying to @rachyward14
Hi Rachel, the social team are unable to process order cancellations.
Online chat is subject to availability.
I have requested one of the team be in touch today.
Thanks,
QMF
Replying to @rachyward14
Hi Rachel, thanks for confirming that.
In that case, polite reminder that we do state we reply within 24hrs from 9am - 4pm Monday to Friday.
Your last contact was less than 24hrs ago.
I'll ensure you get a response shortly.
Thanks,
QMF
Replying to @rachyward14
Hi Rachel,
Did we speak with you yesterday? Am I missing something as you keep mentioning we've not responded to you? I can see you spoke with an agent yesterday?
Many thanks,
QMF
Replying to @rachyward14
Replying to @rachyward14
Good morning Rachel, please DM us your order ID.
"no replies since yesterday" - Please note we do state we reply to queries within 24hrs and our working hours are 9am - 4pm, Monday to Friday.
Thanks,
QMF
Replying to @rachyward14
Good morning Rachel, please DM us your order ID.
"no replies since yesterday" - Please note we do state we reply to queries within 24hrs and our working hours are 9am - 4pm, Monday to Friday.
Thanks,
QMF
Christmas is coming, and our deals are here to help. Get up to 40% off all your favourite phones this festive season! 🎄
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Replying to @LucianoMacis
Please check your junk and spam folder. The email was sent around 16:50 yesterday.
If not, please notify us and I'll request the tracking details are sent again.
Thanks,
QMF
Replying to @LucianoMacis
Hi Luciano, this has already been repaired and dispatched.
Please check your email for tracking details.
Many thanks,
QMF
Replying to @natalieastle
Good morning Natalie, I hope you're well?
If you haven't already, please DM us with your order ID included and one of the team will be in touch.
Many thanks,
QMF
Replying to @mathewkkdav
Hi Mathew! Please feel free to DM us your order ID and one of the team will be in touch.
Many thanks,
QMF
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Replying to @scottishlass51
Good afternoon, it appears it landed in our message request folder so I've just accepted it. One of the team will be with you soon, apologies.
Many thanks,
QMF
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