🚨Scheduled Outage - Sunday 18 October 2026🚨
There will be a scheduled outage that will impact digital banking services on Sunday 18th October 2026, between 12:00am – 8:00am AEDT.
We'll keep you updated if we experience any delays restoring our services. If you have any questions, please call us on 1300 747 747 — we’re available today from 7am to 7pm (AEDT) and Saturday from 9am to 5pm (AEDT).
We apologise for the inconvenience this may cause and thank you for your patience and understanding.
Learn more➡️ bit.ly/4dzebbj
📣 NSW & Queensland public holiday closure notice 📣
➡️ Our NSW and Queensland branches will be closed for the October 5th public holiday - Our contact centre will remain open.
🚨 Alert: Interest rate increase 🚨
➡️ Thursday, 1 October 2026
Qudos Bank will increase variable interest rates in response to the RBA’s recent decision to raise the official cash rate.
Affected customers will receive more information on the changes to their rate in the coming days. Support options are available for customers experiencing difficulty or for those concerned about the impact of rising interest rates and repayments.
📣 Victorian public holiday closure notice 📣
➡️ Our Victorian branches will be closed on Friday 25 September 2026 for the public holiday - Our contact centre will remain open.
🚨 Planned maintenance: Sunday 6 September 2026, 2:30AM - 8:00AM 🚨AEST.
➡️ We will be undertaking important maintenance to our digital banking services. During this period, customers will experience disruptions affecting:
Mobile App
Internet Banking
Lending applications
Open banking
Customer onboarding
We'll reach out if we experience any delays restoring our services. Call us on 1300 747 747 for any questions, Mon to Fri 7am-7pm (AEST) and Sat 9am-5pm (AEST).
🚨Planned maintenance: Digital banking services 23-24 August (6pm - 7am)🚨
➡️ Between 6pm Sunday 23 August and 7am Monday 24 August (AEST), we'll be undertaking planned maintenance on our digital banking services.
During this period, the Qudos Bank app, internet banking and some EFTPOS payments will be unavailable.
If you use Apple Wallet, you may need to re-add your Qudos Bank card after the maintenance is complete.
Visit our website for more information and step-by-step instructions: bit.ly/46b7OGC
We'll get in touch if we experience any delays restoring our services. Call us on 1300 747 747 with any questions. We're open Monday to Friday 7am-7pm and Saturday 9am-5pm (AEST).
Taking a few extra moments to check before you act can make all the difference.
✅ Check where the content came from
✅ Visit official websites instead of following links
✅ Be wary of pressure tactics and countdowns
✅ Seek professional financial advice before investing
The more realistic AI content becomes, the more important it is to stop, think and verify.
If you're ever unsure, give us a call on 1300 747 747. We're here to help.
🔗 Find more scam prevention tips ➡️ bit.ly/4zgbd4g

