I rarely call out brands publicly, but this one genuinely hurts. I’ve followed @GullyLabs since its inception, worn two pairs of their sneakers at my wedding, and recommended them to countless friends. I’ve always rooted for what @arjuns__ , Animesh and the team are building! But this Durga Puja, they’ve lost me as a customer. I ordered their special-edition Puja sneakers on October 12, specifically to wear during the festival. The website promised dispatch in 2 days. Eight days later, Puja is almost over, the shoes haven’t shipped, and there’s still no clear update. What made it worse was the store experience. After being told the pair was available in Bengaluru, I went to the store, only to be told otherwise. The salesperson then tried to pass off last year’s edition as the current one, couldn’t explain the differences, and was outright rude and dismissive when questioned. For a sneaker brand built around culture, storytelling, and community, you’d expect the people representing it to understand both the product and the customer. I’ve seen @arjuns__ & @GullyLabs talk so much about putting culture and customers at the heart of what they do. But culture isn’t just about the stories you tell or the sneakers you sell. It’s also about how you treat the people who believe in your brand. I wasn’t just buying another pair of sneakers. I was buying something special for a festival that means a lot to me and my wife. And that experience is now gone. It’s disappointing to see a brand I’ve genuinely cherished since day one get something so fundamental so wrong. You’ve lost a loyal customer, Gully Labs. And that genuinely makes me sad.

Udo becoming Real @FairoozNazar

I'll be at #ConfigBLR 2026 with a few folks from the @JioHotstar #Design team! If you're around, come say Hi 👋 Would love to swap notes on design systems, entertainment, building for billions, or simply hear about the interesting things you're working on 😇 We're also hiring across levels, so if building the future of entertainment excites you, let's chat! You can also explore our open roles here: jiohotstar.design/ Looking forward to some great conversations and catching up with familiar faces 🚀

At Figma Config Leadership Collective! Say Hi 👋, if you are around 😇

New Building in Town 🙌🙌🙌

I'm hiring for 2 roles in Design Standards team at JioHotstar, based out of our Bangalore HQ 😇 ✨ Senior Product Designer [Design Systems] Working at the intersection of Systems × AI × Tooling ✨ Product Visual Designer II Working across Product Visuals × Illustration × Iconography × GenAI Both are horizontal roles with the opportunity to work across teams, pods, and a wide range of product experiences 🚀 If building systems, raising the craft bar, and creating tools that help design scale sounds like your thing, would love to hear from you 👋 #Hiring #ProductDesign #VisualDesign

Caved in and got the @delhiwatchco Devanagari Chronograph. Arrived today and I can’t stop looking at it. What a beauty!