@QPCAUS

Dependable, empowering and innovative contact centre education and technology solutions. #cctr #custserv #cx

 Australia, Melbourne
QPCaustralia.com.au
Joined March 2011
  • Tweets240
  • Following574
  • Followers343
9Media
QPC Australia retweeted
Genesys
@Genesys23 May 2017
Giveback Award 2017 goes to Diabetes Victoria who support and empower those affected with diabetes. #CX17Indy @vidyo
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How I Succeeded: QPC's Peter Levine trib.al/H3ZaRW1
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Excited to be supporting @toowoombaregion with their Contact Centre and telephony! cio.com.au/article/607620/to…
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Marketing Your Amazing Customer Service Experiences bit.ly/Xbv5xO #custserv #custexp
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PRINTOUT: Top 10 Customer Service Skills – Keep a Copy at Your Desk ow.ly/ywCkL
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QPC Australia retweeted
Anana Ltd@ananaltd2 Jul 2014
The Anana Contact Centre Daily Ed. is out! paper.li/dave_t_pilot/131876… Stories via @QPCAUS
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Call in for Reinforcements: The Best Part of a Training Initiative ubm.io/1sWcLN6 @IMPACT_Jodi #cctr #custserv
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Don't Delay, Register Now: Contact Centre Training Dates - Essential Skills & Knowledge bit.ly/1uVEmtm
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:) RT @Pedro_S4nchez: When you need to choose the best kind of service which one do you go for? #GOOD #CHEAP #FAST
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Thanks @MKCallConsult for writing the words!!
AGENT WORD HABITS THAT HURT INSTEAD OF HELP wp.me/pY3xY-vc via @MKCallConsult #cctr #cx #custserv
Best Practices for Managing the Multichannel Contact Center bit.ly/1jS0TBc #cctr #custserv via @impactlearning
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Barclaycard’s social customer service: balancing compliance with communication | Econsultancy bit.ly/1m764OZ via @Econsultancy #cx
REGISTER NOW: Contact Centre Training July 2014 - ICMI ESK createsend.com/t/y-2A4311012… #cctr
6 Mistakes To Avoid When Designing Your Customer Service/Customer Experience Surveys onforb.es/1gMAZ0C via @forbes
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Australian Contact Centre Training July 2014 - New Dates Announced createsend.com/t/y-6BBD66AE7…
The cost of poor customer service | Useful Social Media bit.ly/1j6seSO via @UsefulSocial #custserv #cx
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QPC Australia retweeted
Flavio Martins@flavmartins2 Apr 2014
Only 3 Things Matter in Exceptional Customer Experience bit.ly/10U3tTU #custserv #custexp
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QPC Australia retweeted
Jodi Beuder@CX_Jodi3 Apr 2014
Five Tips for Making and Keeping Happy Customers ow.ly/ve98K
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Concurrent Chat Sessions: Customer Experience Trumps Agent Enthusiasm bit.ly/1fG68EO #custexp #cx #cctr
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