Pauline Warui (@PwaruiM) header
Pauline Warui (@PwaruiM) profile picture

Lead customer experience consultant and trainer for your business. A doting mommy. Incoming Chair Commonwealth Business Women's Network. MD CADAP EA

Nairobi
Joined October 2010
Photo by Pauline Warui (@PwaruiM)Photo by Pauline Warui (@PwaruiM)Photo by Pauline Warui (@PwaruiM)Photo by Pauline Warui (@PwaruiM)Photo by Pauline Warui (@PwaruiM)Photo by Pauline Warui (@PwaruiM)Photo by Pauline Warui (@PwaruiM)Photo by Pauline Warui (@PwaruiM)Photo by Pauline Warui (@PwaruiM)Photo by Pauline Warui (@PwaruiM)
Pauline Warui retweeted
DOWMAN AGAIN! Another ice-cold finish from the youngster to extend our lead 🥶 🔵 0-3 🔴 (47)
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Pauline Warui retweeted
Every customer call is more than a conversation—it's an opportunity to build trust. Take the first step towards delivering exceptional customer experiences at learn.eaccc.co.ke. #EACCC #CustomerExperience #ProfessionalDevelopment #SkillsDevelopment
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Pauline Warui retweeted
Customers don't judge your business by one big moment,they judge by every interaction along the way. East Africa Customer Care helps you create lasting value for your customers. Start learning today at learn.eaccc.co.ke. #EACCC #CustomerExperience #ProfessionalDevelopment
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Pauline Warui retweeted
The workplace will continue to evolve, but the right skills will always keep you relevant. By investing in continuous learning today, you're preparing yourself for new opportunities Enrol today at learn.eaccc.co.ke. #EACCC #CustomerExperience #SkillsDevelopment
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Pauline Warui retweeted
🎙️ We’re excited to welcome @PwaruiM to our webinar on Which Customer Roles Does Your Business Actually Need? 📅 25 July | 4 PM (WAT) Register to be part of the conversation here👇 bit.ly/linkedincxosltdlive #CXOutsourcing #CustomerOperations
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Pauline Warui retweeted
Strong communication skills can open opportunities that qualifications alone cannot. Take the next step toward career growth. Start learning today at learn.eaccc.co.ke. #EACCC #CustomerExperience #ProfessionalDevelopment #SkillsDevelopment #CareerGrow
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Pauline Warui retweeted
Every customer journey begins with a first impression. Build the customer experience skills that turn first impressions into lasting relationships. Get started at learn.eaccc.co.ke #EACCC #CustomerExperience #ProfessionalDevelopment
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Pauline Warui retweeted
Your ability to communicate can influence every stage of your career. Explore our learning modules at learn.eaccc.co.ke & learn more #EACCC #CustomerExperience #ProfessionalDevelopment #SkillsDevelopment
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Pauline Warui retweeted
Developing practical workplace and customer experience skills can help you strengthen your professional profile, improve your performance, and prepare for the future. The right skills can make all the difference. Learn more at learn.eaccc.co.ke #EACCC #CustomerExperience
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Pauline Warui retweeted
The gap between education and opportunity is often bridged by skills. Build the capabilities that help you make an impact from day one and position yourself for long-term career growth. Visit learn.eaccc.co.ke and begin your journey.
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Pauline Warui retweeted
Exceptional hospitality begins with exceptional customer experience. EACCC helps hospitality teams develop the Customer Experience skills needed to exceed expectations Explore our modules at learn.eaccc.co.ke #HospitalityKe #CustomerExperience #ServiceExcellence #EACCC
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Pauline Warui retweeted
A new chapter in learning begins . Join learn.eaccc.co.ke
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🤩🦅 Crystal Palace beat Liverpool and win the Community Shield trophy at Wembley! ❤️💙
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Pauline Warui retweeted
FULL TIME! A solid start for the hosts. Kenya get their first 3 points. 🇰🇪 Purchase your #TotalEnergiesCHAN2024 tickets here 👉 shorturl.at/E7jlZ
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S1-EP02 Cornered by Growth: Facing The Fear of Scaling Up - Founders Battlefield Join host Michael Macharia and experienced founders as they explore the emotional, strategic, and political challenges of scaling a business in Africa. Hear stories of triumph, loss, and reinvention, and learn about the complexities of growth. Key Takeaways: - Scaling can lead to identity crises, burnout, and regret. - Overreliance on one client can devastate your business. - Private equity may cause loss of control. - Reputation damage is serious in low-trust areas. - Founders should pivot from supplier-led to consumer-powered models. - Letting go is a leadership skill. - Critical decisions often happen in the dead of night. - Build lasting legacies for future generations. 1.⁠ ⁠Michael Macharia – HOST - Representing Technology & IT linkedin.com/in/mikemacharia… 2.⁠ ⁠Peter Kenneth Nduati  linkedin.com/in/peterkenneth… 3.Pauline Warui  linkedin.com/in/pauline-waru… 4.⁠ ⁠Lenny Nganga linkedin.com/in/lenny-nganga… Subscribe and stay updated: [Linktree](linktr.ee/foundersbattlefiel…) 📺 YouTube: / @foundersbattlefield 🐦 X: xitter.cf/FoundersBattle 📸 Instagram: instagram.com/FoundersBattle… 💼 LinkedIn: linkedin.com/company/founder… Share your biggest lesson in the comments! #FoundersBattlefield #AfricanEntrepreneurship #StartupLessons #KenyaStartups #TrustInBusiness #VentureCapitalAfrica
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Pauline Warui retweeted
The Arsenal ❤️
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Calafiori 🇮🇹 puts #Arsenal 1-0 up! That’s a huge goal 👊❤️
🚨🏴󠁧󠁢󠁥󠁮󠁧󠁿 GOAL | Wolves 0-1 Arsenal | Calafiori CALAFIORI HAS GIVEN ARSENAL THE LEAD !!!!!!!!! xitter.cf/topersballkg/status/18…
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Morning lets pray 🙏♥️ Malema Rulani Lasiwe Gayton #NationalShutdown
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