Free advice I'd give to Katie Zacharia: 1. No one ever wants to hear excuses. She begins this interview by over-explaining the timeline for when she started this job and using that to justify her poor performance. She also offers the excuse that she had 4 kids in 6 years for not retaking the bar exam. It would have been better to just own her actions. 2. Always undersell vs oversell. She oversold her academic credentials, likely because she is insecure. There are plenty of people who go to law school and do not practice law; the difference is that they don't talk about it. They just let their work speak for itself. 3. Body language and how people perceive you is a huge part of communication. She comes across as smug with her overly forced smile and tense tone. She is clearly a nervous public speaker and struggles to find the right words at times; this is fine, but her body language makes her appear inauthentic. This is a tough job and a big part of it is public speaking and being able to think quickly on your feet. I think about Sarah Huckabee Sander's response when a reporter asked her about the benefit of President Trump spending so much time golfing: better relationships with members of congress. Sanders argued that the informal time spent playing golf with senators and lawmakers helped build strong relationships that contributed to legislative victories, such as passing the Tax Cuts and Jobs Act of 2017. Sanders was quickly able to turn a very negative question into a positive win for the administration. It will be interesting to see if Katie is able to grow into the job. youtube.com/watch?v=xxjXm_io…