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Canada
Joined April 2011
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À 16 heures ATL, nous constatons que les services ont été rétablis. Les clients du Canada atlantique devraient maintenant être de nouveau en ligne. Si vous continuez à rencontrer des problèmes, n'hésitez pas à appeler. Nos temps d'attente sont désormais faibles.
As of 4pm ATL we are seeing services have been restored. Customers in Atlantic Canada should now be back online. You may have to power cycle your modem and connected devices. If you continue to have issues, please do not hesitate to call. Our wait times are now low.
Nous subissons actuellement une panne de service câble dans la région du Canada atlantique. Cette panne est relié à un bris du réseau d'un fournisseur sous-jacent. Nous nous excusons sincèrement pour l'inconvénient et nous travaillons à rétablir le service aussitôt que possible
Mis à jour à 12h30. Nous subissons actuellement une panne affectant nos clients du câble au Canada atlantique. La panne est due à une fibre coupée d'un transporteur sous-jacent. L'équipe de réparation a localisé la zone touchée et se prépare à épisser le câble. Pas encore d'ETR.
Updated at 12:30. We are currently experiencing an outage impacting our cable customers in Atlantic Canada. The outage is due to a fiber cut from an underlying carrier. The repair team has located the affected area and is preparing to splice the cable. No ETR yet.
We are currently experiencing an outage impacting our cable customers in Atlantic Canada. The outage is due to a fiber cut from an underlying carrier. We apologize for the service disruption and we're working to have this resolved as soon as possible.
The Internet was cancelled when the home phone service was disconnected; a dry loop was required and you should have been informed.
Hello, in reviewing your account the Internet was mistakenly cancelled. Please accept our apologies, we're sorry to have lost your business
Hello, we wish to extend our apologies for the long waits. Please DM your contact tel # & a convenient time for our tech support to call you
Hello, we are sorry to hear you're without Internet. Please DM your account # or the contact # on your account, we'll review.