pree

I made a prompt and swift call notifying both service providers, being @fidelitybankplc which is the app where the transaction was carried out and @MTNNG who took a longer time to even pick up their customer care line…

I think there has been a glitch with the @fidelitybankplc bank app because the code for data subscription changes at times. It only when one pays very close attention that they’ll notice. This is how I ended up getting debited for a wrong data plan.

I clicked on the data plan and whenever you pick a plan, a code shows up. I proceeded by inserting my PIN, and to my utmost surprise, I received a debit of 90knaira for 480gb plan that I didn’t even click on. Since then I’ve reached out to both fidelity bank