Mission: A world where businesses are a joy to work with and customers don't feel tricked with hidden fees and inflexibility. Tips to avoid fees.
USA
Joined June 2024
- Tweets8
- Following4
- Followers2
- Likes2
Praise the gate agent at @united DCA for being super helpful and rebooking me on a flight when I realized I showed up to the incorrect Washington DC airport. Really saved me there 😁
Tip @Adobe @creativecloud if you are hit with a cancellation fee, you can modify your subscription plan and then cancel for free within 30 days on the new subscription. E.g. switch Photography (1TB) $19.99 plan to Lightroom (1TB) $9.99 plan and then cancel the next day.
Shame @Adobe for surprise charging $100+ to stop subscriptions when it used to be free. @Adobe used to be good and give two or three extra months free if you tried to unsubscribe. Thanks @TheJusticeDept for suing @Adobe for this deceptive behavior.
@adobe used to be on my Praise list. Hopefully they can make their way back on it because I do really like their software for photo editing.
Shame @FrontierCorp for charging a $50 restocking fee for their routers, even if the router you return is so old that it will just end up in a landfill. Make this charge go away, or at least warn customers when they sign up for your service.
Praise @SouthwestAir for their two free checked bags and the ability to cancel or change a flight for NO FEE almost right until boarding. So easy to work with!