The only enterprise contact center platform architected for the cloud from the ground up. Helping organizations provide an amazing customer experience.
Atlanta, GA
Joined June 2009
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Looking for a massively scalable contact center platform that was originally built for the cloud? We want to talk.
platform28.com/about/
You should be just a call, message, or click away from your customers. This is all possible and made easy by using an Omnichannel Contact Center - Find out how!
#customerexperience
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We've learned many things over the years, and one thing we've perfected is how to set up Intelligent Call Routing for success. Check out how it can help YOUR business!
#callrouting
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Meet Platform28’s predecessor: Bulldawg Telecom Central Office, circa the 1990s. Find out how Mark Ruggles disrupted telecom back in the day.
#customerservice #callcenters hubs.la/Q014W97x0
The #1 Call Center success driver is Customer Experience. Are you doing these 3 things to improve your CX? hubs.la/Q013VhgM0
“I Quit!” How to Prevent Burnout in your Call Center Team hubs.la/Q014nvCz0 #CustomerExperience
Is your Call Center CX strategy a relic from the past? Here’s how to future-proof it:
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The call center is at the very heart of your CX opportunity or loss. Find out more:
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#windhaveninsurance Thanks for letting us visit earlier this month! We enjoyed spending time with you and learning more about your services.
Come visit us at Enterprise Connect next week in Orlando, FL! We will be in booth 1302. enterpriseconnect.com/orland…
Enterprise companies are leading the cloud migration. We’re seeing companies pushing for complete, cloud strategies. platform28.com/stay-home-go-…
