We’re bringing PingPlotter to booth #402 at CCW Nashville to help contact centers find out what’s really behind remote agent connectivity problems. Book a meeting with us ahead of the show and you’ll be entered to win an iPad Air! na2.hubs.ly/H085qm60

The World Cup is full of unexpected turns. Your network shouldn't be. The only thing that should be dropping this week is a perfectly placed corner kick, not your packets. PingPlotter helps you catch network problems early, see exactly where latency and packet loss begin, and troubleshoot with data you can actually act on. The best defense starts before anyone notices there's a problem. Need a hand with internet challenges? We’re here to help! na2.hubs.ly/H06GwqP0

We're halfway through 2026. Which means one of two things: Either the first half of the year went exactly according to plan... ...or your network generated a few surprises along the way. As teams start planning for the second half, now is a good time to take stock of internet performance, recurring trouble spots, and whether you have the visibility needed to catch issues before users start reporting them. The organizations that manage internet performance best aren't necessarily the ones with perfect networks. They're the ones measuring the right things and spotting trends early. If you're looking for a place to start, our Internet KPI guide breaks down the metrics that actually matter. na2.hubs.ly/H063KP30 A little visibility now can save a lot of troubleshooting later. Reach out to us if you need a hand!

What happens in Vegas... usually ends up in a support ticket. We'll be at CCW Las Vegas next week in Booth #1421 talking with contact center leaders about call quality, remote agent performance, internet issues, and all the other problems that tend to show up at the worst possible time. If you've ever had someone tell you "the network is fine" while remote agents are actively struggling, we're probably going to get along. Stop by the booth, see what PingPlotter can do, and enter for a chance to win a LEGO Lamborghini Revuelto (well, the LEGO version). We'll bring the network data. You bring the stories that start with "Everything looked fine until..." See you in Vegas!

We don't do soft launches. We do crane drops, because big releases require heavy machinery.  PingPlotter 5.27 is here.* This release delivers native Apple Silicon support, built-in TCP traceroute, full Mac/Windows feature parity, and enough performance improvements to keep our engineering team busy explaining them for the foreseeable future. A lot of work went into this one. A lot of customer requests, too. The result? A faster, more capable PingPlotter that helps you get to the root cause of network problems with less effort and less waiting. See what's new: na2.hubs.ly/H062KR50 *Hard hats optional.

We’re excited to announce PingPlotter 5.25 – featuring Windows Dark Mode. Whether you’re monitoring late into the night or just looking for a sleek new interface, Dark Mode is designed to reduce eye strain and offer a refreshed experience. We've also done some cleanup and made improvements under the hood with: - Bug fixes. - Performance optimizations. - Cloud Agent improvements. Download now: pingplotter.com/products/pro…

Attending @CustContactWeek June 3-6 in Las Vegas? Check out our Quick Guide to CCW for a rundown of useful sessions that you won't want to miss. And swing by booth # 806 to find out how PingPlotter can help you transform your remote contact center! pingplotter.com/wisdom/artic…

Embracing WFH? Don't overlook hidden costs! While remote work brings benefits like larger talent pools, shipping hardware adds up! Opt for a smarter approach with PingPlotter, saving on shipping expenses and resolving tech issues faster. Learn more: pingplotter.com/cloud/manual…

Did you know that you can pre-qualify remote new-hire networks with PingPlotter Cloud? Say farewell to first-day disruptions and welcome a new era of onboarding efficiency! pingplotter.com/wisdom/artic…

Our alerts system has been hitting the gym! PingPlotter Cloud's enhanced alerting system is your secret weapon to proactively snuff out potential issues before they become a full-blown crisis. Read more: pingplotter.com/wisdom/artic…

We hope your holidays are filled with joy and hap-PING-ness! pingplotter.com/

Pre-qualify new-hire internet connections and ensure they are ready to work on their first day. Here's our step-by-step guide: pingplotter.com/wisdom/artic… #internet #remotework #contactcenter

Subscribe to our quarterly newsletter at the bottom of this page: pingplotter.com. It's stuffed with some tasty goodies! #Internet #remotework @CallCenterICMI

A speed test is a one-trick pony in the internet rodeo. It only tells you a part of the story. Learn more: pingplotter.com/wisdom/artic… #Internet #remotework @CallCenterICMI

PingPlotter shows you what remote workers need immediate internet troubleshooting. #remotework #Internet #contactcenter

Learn how poor agent internet connections impact your contact center business: pingplotter.com/wisdom/artic… #contactcenter @CallCenterICMI