@PinStatus
Account based inUnited States!
About this account
- Account based in
- United States
- Connected via
- Web
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Investigating: We recently experienced an issue affecting Visa and Mastercard credit card transactions, resulting in error code 92 for some merchants. Our development team has deployed a temporary fix and traffic is currently being ro… stspg.io/8m4xh6j18dw4?u=k33z…
Resolved: All systems are now back in operation. stspg.io/8m4xh6j18dw4?u=dtpx…
Identified: Due to a major outage of the Cloudflare service in our region, access to our Dashboard, Payment Pages, and Marketing Website has been fully disrupted. We are awaiting a fix from Cloudflare.
In the meantime, API access is… stspg.io/tr0sp8v3jtv7?u=g797…
Monitoring: Cloudflare have issued a fix and declared their incident resolved. We are monitoring to ensure services fully return to normal. stspg.io/tr0sp8v3jtv7?u=rhp1…
Resolved: All systems are now back in operation. stspg.io/tr0sp8v3jtv7?u=qjgt…
Investigating: We are currently seeing an unusually high number of charge failures from one of our upstream providers, for American Express charges. We are working with the provider to identify the issue. stspg.io/f2nxs6qvf0xv?u=z82b…
Monitoring: Our upstream provider has resolved the issue and we are monitoring transactions. stspg.io/f2nxs6qvf0xv?u=8fxk…
Resolved: This incident has been resolved. stspg.io/f2nxs6qvf0xv?u=80kj…
Monitoring: For a period of 35 minutes from 20:09 AEDT, merchants may have experienced charges being unexpectedly declined, due to a recent security upgrade. We have implemented a fix and are monitoring the situation. stspg.io/q3gvh59qb8hf?u=sc31…
Resolved: This incident has been resolved. stspg.io/q3gvh59qb8hf?u=x3mn…
Identified: Due to a regular code deployment, the Payment Page may be failing to load for some merchants. We are aware of the issue and are taking steps to rectify it. stspg.io/57xd51qrnz0g?u=bsq8…
Monitoring: A fix has now been implemented and service has returned to normal. We are monitoring the system to verify that the fix is complete. stspg.io/57xd51qrnz0g?u=cy0c…
Resolved: The Payment Page is now confirmed as functioning normally. This incident is resolved. stspg.io/57xd51qrnz0g?u=rt2x…
Monitoring: The change has been reverted and we've confirmed the service is working. Browsers will need to reload to get the latest javascript. stspg.io/5dcg3rbwz4nw?u=j1y4…
Resolved: Charge flow appears to have reverted to normal. stspg.io/5dcg3rbwz4nw?u=zl12…
Scheduled (Nov 4, 2023, 22:00 AEDT): There will be scheduled downtime for some important infrastructure upgrades on the Pin Payments platform. These upgrades will help reduce the length and frequency of such downtime in the future.
… stspg.io/6fq562bbs0rm?u=bcxb…
Verifying: Verification is currently underway for the maintenance items. stspg.io/6fq562bbs0rm?u=ygmk…
Completed: The scheduled maintenance has been completed. stspg.io/6fq562bbs0rm?u=dmvz…