@PeterLavers

Ex #RollsRoyce & #Bentley, now writer and author about #classiccars and #consultant in #custexp and #CRM.

 London
CustomerAttuned.com
Joined November 2010
  • Tweets16.2K
  • Following21.5K
  • Followers22.7K
1.8KMedia
My #newbook on the #Bentley #TurboR is just 6 weeks away from being published. It is available to pre-order from the Amberley website: amberley-books.com/bentley-t…, or it's on Amazon: amazon.co.uk/Bentley-Turbo-t…, or outside UK blackwells.co.uk/bookshop/pr… #classicbentley
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Great day at the Historics #classiccar auction yesterday 😎 #classiccars #BentleyT1 #classicbentley #classicrollsroyce #classiccarauction – at Datchet, South East
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I've been writing the Auction Tracker column in the #RollsRoyce and #Bentley Driver magazine for over three years now 🙂 #classiccars #classiccarauction #classicRR #classicBentley shop.kelsey.co.uk/rolls-royc…
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Did a photoshoot of this gorgeous #BentleyS3 for a feature article in the #RollsRoyce and #Bentley Driver Magazine. What a stunner 😍 #classiccars #classicbentley shop.kelsey.co.uk/rolls-royc…
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This is my 1972 #BentleyT1, which I have owned for nearly seven years. It's still a delight to drive 👍 #classiccars #classicbentley #Bentley #BentleyTSeries
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Auction day challenge! Name your price for this 1989 AUSTIN MINI MAYFAIR before the bidding begins. We'll reveal the hammer price after the sale. Do you have a classic you are looking to sell? Please call us on 01553 777444 or email for any further information #mini #classiccars
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Excellent discussion exploring #B2B Relationship Lifecycles with leaders from across healthcare, international trade membership, vision care, insurance and financial services sectors customerattuned.com/blog/exp…

Exploring B2B Relationship Lifecycles - Customer Attuned

Leaders from across industry met to share experiences and thoughts on B2B relationship lifecycles, Paul Cranston reflects on the discussion

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We were delighted to host a Senior Leaders' dinner last week, led by @peterlavers and tackling the challenges of #B2B Relationship Lifecycle management. customerattuned.com/blog/exp… #customercentricity #B2Btrust #CRM #KAM #customerjourney #insight #VoC #custexp #CX #custserv #CVM

Exploring B2B Relationship Lifecycles - Customer Attuned

Leaders from across industry met to share experiences and thoughts on B2B relationship lifecycles, Paul Cranston reflects on the discussion

customerattuned.com
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Great stuff from @MarkHollyoake and @alanthom90 on building #trust-based #B2B Relationships: It Takes Two To Tango! #B2Btrust #KAM #CRM #accountmanagement #peopledevelopment #salesmanagement #training #staffdevelopment customerattuned.com/blog/it-…

It Takes Two To Tango - Customer Attuned

Both parties need to want to tango when building trust-based B2B relationships that are effective and bring value, suggests Dr Mark Hollyoake

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How to build a #CustomerStrategy in the #B2B #Membership Sector, from @PeterLavers #customercentricity #CRM #KAM #customermanagement #customerjourney #customersegmentation #insight #VoC #strategy #custexp #CX #custserv #CVM #datascience #CXM #B2Btrust customerattuned.com/blog/cus…

Customer Strategy in the B2B Membership Sector - Customer Attuned

Membership organisations are an important part of the B2B commercial landscape. We discuss Customer Strategy in the B2B Membership Sector.

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An excellent and pragmatic approach to building a #B2B #CustomerStrategy from @PeterLavers. #customercentricity #CRM #KAM #customermanagement #customerjourney #customersegmentation #insight #VoC #strategy #custexp #CX #custserv #CVM #datascience #B2Btrust customerattuned.com/blog/bui…

Build a B2B Customer Strategy - Customer Attuned

Based on 100s of client engagements, CX consultant Peter Lavers provides a framework to build a B2B Customer Strategy.

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Excellent discussion from our latest @Customerattuned Senior Leaders' Dinner, exploring #B2B Relationship Lifecycles customerattuned.com/blog/exp… #customercentricity #B2Btrust #CRM #KAM #customermanagement #customerjourney #insight #VoC #strategy #custexp #CX #custserv #CVM #CXM

Exploring B2B Relationship Lifecycles - Customer Attuned

Leaders from across industry met to share experiences and thoughts on B2B relationship lifecycles, Paul Cranston reflects on the discussion

customerattuned.com
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How to build a #CustomerStrategy in the #B2B #Membership Sector, via @Customerattuned customerattuned.com/blog/cus… #customercentricity #CRM #KAM #customermanagement #customerjourney #customersegmentation #insight #VoC #strategy #custexp #CX #custserv #CVM #datascience #CXM #B2Btrust

Customer Strategy in the B2B Membership Sector - Customer Attuned

Membership organisations are an important part of the B2B commercial landscape. We discuss Customer Strategy in the B2B Membership Sector.

customerattuned.com
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A practical approach to building a #B2B #CustomerStrategy, via @Customerattuned customerattuned.com/blog/bui… #customercentricity #CRM #KAM #customermanagement #customerjourney #customersegmentation #insight #VoC #strategy #custexp #CX #custserv #CVM #datascience #CXM #B2Btrust

Build a B2B Customer Strategy - Customer Attuned

Based on 100s of client engagements, CX consultant Peter Lavers provides a framework to build a B2B Customer Strategy.

customerattuned.com
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Building #trust-based #B2B Relationships: It Takes Two To Tango! customerattuned.com/blog/it-… #Newblog from @Customerattuned #B2Btrust #KAM #CRM #accountmanagement #peopledevelopment #salesmanagement #training #staffdevelopment

It Takes Two To Tango - Customer Attuned

Both parties need to want to tango when building trust-based B2B relationships that are effective and bring value, suggests Dr Mark Hollyoake

customerattuned.com
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Excellent #insight from @PeterLavers and @alanthom90 on developing #Entrepreneurship in sales teams. Thanks to our guests at the dinner from a range of #B2B sectors for the thought provoking conversation.
Peter Lavers@PeterLavers7 May 2025
#Newblog from last week's @Customerattuned business dinner on the subject of #Entrepreneurialism in #B2B sales and #accountmanagement customerattuned.com/blog/ent… #leadership #KAM #B2Btrust #salesmanagement #training #peopledevelopment #customercentricity #businessculture
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#Newblog from last week's @Customerattuned business dinner on the subject of #Entrepreneurialism in #B2B sales and #accountmanagement customerattuned.com/blog/ent… #leadership #KAM #B2Btrust #salesmanagement #training #peopledevelopment #customercentricity #businessculture
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Should you implement #NPS in #B2B? I’m regularly asked about its suitability for #VoC. My answer isn't an immediate yes or no. Here are 5 critical factors to take into account.   customerattuned.com/blog/sho… @Customerattuned #NetPromoter #custexp #CSat #KAM #partnershipsurvey #VoS

Should you implement NPS in B2B?   - Customer Attuned

Is Net Promotor Score the best feedback tool for Strategic Partners? Peter Lavers answers the question: "Should you implement NPS in B2B?"

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Excellent introduction to our #B2B #CustomerSegmentation Canvas by Paul Cranston, describing how #B2Btrust and conventional #analytics can be combined into a practical #segmentation model: customerattuned.com/blog/int… #CustExp #CustServ #DataScience #CRM #Marketing #trust #CVM

Introduction to B2B Customer Segmentation Canvas - Customer Attuned

The Customer Segmentation Canvas from Customer Attuned is a new way to map your customers for building deeper customer relationships.

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Excellent introduction to the @Customerattuned #B2B #CustomerSegmentation Canvas from Paul Cranston. Well worth a watch: customerattuned.com/blog/int… #B2Btrust #CRM #Marketing #CustExp #CustServ #analytics #DataScience #segmentation #trust

Introduction to B2B Customer Segmentation Canvas - Customer Attuned

The Customer Segmentation Canvas from Customer Attuned is a new way to map your customers for building deeper customer relationships.

customerattuned.com
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