Passage AI retweeted
Congratulations to Inception member @PassageAI for being acquired by @ServiceNow. Helping customers build chatbots in multiple languages and modernize ServiceNow’s digital service platform. Learn more: nvda.ws/2RS0Ktb
It was fun building our conversational AI platform at @PassageAI. Looking forward to our journey at @servicenow. ServiceNow to Acquire Passage AI:
businesswire.com/news/home/2… #AI #digitalworkflows
"It’s becoming increasingly clear that AI is not a job killer ... All AI is doing is hastening digital transformation across particular business processes." Find out how @Forbes believes that transformation will affect #CustomerService. forbes.com/sites/cognitivewo…
"56% of consumers have stopped doing business with a brand following just one bad customer service experience in the last 12 months." @ITProPortal explores how #AI can help ensure your business isn't on the wrong side of that statistic. itproportal.com/features/goo…
#AI is steadily helping to automate routine #CustomerService requests, but as @MarTechSeries explains, "that doesn’t mean that Conversational AI will create an existential crisis for customer service professionals." martechseries.com/mts-insigh…
Passage AI retweeted
"Do Software Vendors and Technology Buyers Speak the Same Language?" - bit.ly/2EzQNta #ISV @PassageAI
Passage AI retweeted
"By helping clients understand the technology in a manner they can comprehend, they will feel more confident when using it." @PassageAI CEO @ravi_raj shares 4 tips with @DevProJournal to ensure that software developers and technology buyers are in sync. devprojournal.com/business-o…
The people making #IT buying decisions aren't necessarily in the IT department any more. So how can software developers and their marketing teams communicate clearly with LOB buyers? Our CEO @ravi_raj shares 4 tips with @DevProJournal: devprojournal.com/business-o…
Even though research suggests that "customer service agents ... generally view the advent of AI in their environment in a positive light," @nojitter says not every business that needs one has a solid #AI strategy in place headed into 2020. nojitter.com/contact-center-…
"Many companies have successfully integrated AI into their own work in various ways, and one of the fields that have benefited from this the most is customer service." @businessdotcom identifies 9 examples that make this powerful statement true. business.com/articles/artifi…
Did you miss the "How AI and Chatbots are Transforming the Hospitality & Travel Industry" webinar with our CEO @ravi_raj and @WynnLasVegas VP André Gowens ? No worries -- watch this informative and insightful discussion here: youtube.com/watch?v=JIP6PYRw…
Passage AI retweeted
Scout, the @calgarylibrary #chatbot built with @PassageAI technology, displays knowledge and personality while helping patrons at every branch. @CBCNews explains how it will soon do the same for the library's website. cbc.ca/news/canada/calgary/a…
It's not too late to register for the "How AI and Chatbots are Transforming the Hospitality & Travel Industry" webinar with our CEO @ravi_raj and André Gowens of @WynnLasVegas, which starts at 10 a.m. PT/1 p.m. ET today. Follow this link for more: event.on24.com/eventRegistra…
For even more insight into how we worked with @calgarylibrary to develop Scout, please see this great article from @UrbanLibCouncil from earlier this fall. urbanlibraries.org/blog/enha…
"I would say that Scout is warm and helpful and a little bit funny and a little bit naive sometimes ... " @CBCNews introduces you to Scout, the chatbot built on our platform for the @calgarylibrary. cbc.ca/news/canada/calgary/a…
"I would say that Scout is warm and helpful and a little bit funny and a little bit naive sometimes ... " @CBCNews introduces you to Scout, the chatbot built on our platform for the @calgarylibrary. cbc.ca/news/canada/calgary/a…
The @chatbotsummit in Berlin got underway today with pre-conference workshops but is in full swing Wednesday, and our Head of Europe, Olaf Erichsen, will be giving his open plaza talk at 12:25 local time: chatbotsummit.com/program-we…









