Last week, we spent two fulfilling days at @ParcelPostExpo 2026 in London. The team on the ground met hundreds of people from across the parcel and postal industry, talking about what’s changing in the way delivery networks operate. Alongside the conversations at the booth, we also took part in two conference-stage sessions, sharing our perspectives on some of the key changes shaping the industry. Our Co-founder and CEO, @SohamChokshi, joined the discussion on “The Next Decade: Trends Every Leader Must Watch”, alongside Charles Brewer, Group CEO, Pos Malaysia, Dariusz Lipiński, Group COO, VP Operations, InPost and Martti Kuldma, CEO, Omniva with the discussion chaired by Nicky Jones. Later, Rolf van Oostrom, VP Sales EU, Shipsy, and Thomas Netzer, former COO, Wayfair, discussed the challenges and opportunities around “Big & Bulky: Pain or Gain?” A few themes came up repeatedly across the conversations: -AI is moving into the core of day-to-day logistics operations -Customer expectations continue to shape how delivery networks are designed -Tighter weight thresholds and two-person handling requirements are changing the economics of big and bulky -Returns pricing still needs to better reflect the cost of handling larger items A big thank you to everyone who joined the sessions and stopped by our booth, and to the Parcel+Post Expo team for bringing the industry together in London. Follow along to see where Shipsy is headed next .👀 #ParcelPostExpo #Logistics #LastMile #LogisticsAI