@PaperspaceOps
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The official customer support account for Paperspace. Jump over to @HelloPaperspace for the good stuff.
Brooklyn, NY
Joined September 2017
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[status] Scheduled (Feb 3, 2026, 13:00 EST): Paperspace will be conducting upgrades to the underlying storage powering your machine(s). Should your machine(s) be on during the maintenance, it/they will be shut off for the duration of … stspg.io/k44z1s7hnmfq?u=2kv2…
[status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/k44z1s7hnmfq?u=d2rx…
[status] Completed: The scheduled maintenance has been completed. stspg.io/k44z1s7hnmfq?u=8h70…
[status] Investigating: Our engineering team is investigating reports of service disruption impacting Gradient notebooks. At this point, users may experience intermittent issues with their notebooks. We apologize for the inconvenience… stspg.io/kbnstlbkgy4z?u=q8dd…
[status] Resolved: A fix has been implemented and the service has been fully restored. Our engineering team has resolved the issue, and we are actively monitoring the system to ensure continued stability. stspg.io/kbnstlbkgy4z?u=qgjh…
[status] Resolved: This incident has been resolved. stspg.io/kbnstlbkgy4z?u=6h3m…
[status] Resolved: This incident has been resolved. The core VMs should be working as intended. Thanks for your cooperation. stspg.io/hj4sy95ghf8x?u=fhn5…
[status] Identified: The issue has been identified and a fix is being implemented. stspg.io/sk4zbsjmdb5d?u=651q…
[status] Investigating: We are continuing to investigate this issue. stspg.io/sk4zbsjmdb5d?u=x631…
[status] Monitoring: A fix has been implemented and we are monitoring the results. stspg.io/sk4zbsjmdb5d?u=4t4p…
[status] Identified: We have identified a service disruption affecting all resources in the CA1 region. Our team is working to restore services as quickly as possible. Users may be unable to access their Core VMs during this time. Fur… stspg.io/w8f0mfpnw6k2?u=873n…
[status] Monitoring: Our teams have applied a fix and connectivity in the CA1 region is returning to normal. We are monitoring the environment to confirm full recovery. stspg.io/w8f0mfpnw6k2?u=1b6v…
[status] Resolved: This incident has been resolved. The core machines should be working as intended. Thank you for your patience and cooperation. stspg.io/w8f0mfpnw6k2?u=3kmc…
[status] Identified: The issue has been identified, a fix has been implemented and everything is operational now. stspg.io/4xvrkjhgc1lg?u=k1ky…
[status] Monitoring: A fix has been implemented and we're monitoring the results. Thanks for your patience. stspg.io/4xvrkjhgc1lg?u=8dh6…
[status] Resolved: This incident has been resolved. Thank you everyone. stspg.io/4xvrkjhgc1lg?u=zjrt…