Farfetch customer service is terrible. They refused to cancel my order, shipped it partially, then claimed the missing item was out of stock due to a “system delay” even though it was still listed as available. They also refused to refund the delivery fee. Unacceptable. @FARFETCH

Worst I’ve experienced. They confirmed my order, then claimed the item was suddenly out of stock after shipping part of it. No proper solution, no accountability, and they even refused to refund the delivery fee. Customers deserve honesty and better service. Do better, @FARFETCH

Very disappointed with FARFETCH management. Instead of taking responsibility and putting customers first, they hide behind excuses and refuse to correct obvious mistakes. Trust is built through accountability, not scripted responses. #Farfetch #CustomerService #Accountability

When you trust a brand and it lets you down, the disappointment goes beyond one missing item—it breaks the trust you placed in the company. @FARFETCH, this experience has been extremely frustrating. I expected better

Disappointed with @FARFETCH. Buyers, be careful. I paid for a complete order, but received an incomplete shipment while the missing item is still listed as available. Customer service has failed to resolve the issue. #CustomerService #OnlineShopping

Disappointed @FARFETCH. You took full payment, shipped an incomplete order, giving contradictory answers. The missing Mammut T-shirt is still available on your website, you refuse to send it. Stop the excuses and fulfill the order I paid for. Order #DCWATK. #CustomerService #

I trusted FARFETCH because of its reputation. Instead, I received an incomplete order and weeks of conflicting customer service responses. A luxury shopping experience should never leave customers chasing missing items. Do better, @FARFETCH Order: DCWATK

I trusted FARFETCH because of its reputation. Instead, I received an incomplete order and weeks of conflicting customer service responses. A luxury shopping experience should never leave customers chasing missing items. Do better, @FARFETCH Order: DCWATK

Very disappointed with #FARFETCH. They shipped an incomplete order and customer service keeps giving inconsistent responses instead of solving the problem. Not the experience I expected. Very poor customer service.

Disappointed with @FARFETCH. My order was shipped incomplete because a Mammut T-shirt was missing, yet it’s still listed on the website. Customer service keeps giving inconsistent responses instead of fixing the issue. Very frustrating. #CustomerService #OnlineShopping

Disappointed with @FARFETCH. My order was shipped incomplete because a Mammut T-shirt was missing, yet it’s still listed on the website. Customer service keeps giving inconsistent responses instead of fixing the issue. Very frustrating. #CustomerService #OnlineShopping

#FARFETCH #CustomerService #OnlineShopping When I pointed this out, I was told it was “a different partner.” They also refused to cancel my order and forced me to accept a partial order. This is not the level of service customers expect. #FARFETCH #CustomerService