So first off, thank you all for the support. I’m honestly overwhelmed by the kind words from everyone. And a huge thanks to those in the media and within Sony’s studios who have reached out to me with information that they’ve passed up the chain at Sony. I still don’t have access to my account and am waiting for Sony Customer Support to provide me with an update, though they’re certainly taking their sweet time. This all started last night when I randomly received a message saying that my 2FA had been disabled. That immediately startled me, as I personally did not make that change. After multiple attempts to log back in to reset my password and re-enable 2FA, it clearly didn’t work as while I was doing this I was being spammed with emails from Sony customer support advising there were changes being made to my account. Then they managed to change my email address tied to my account and I was finally locked out of my PSN. To be absolutely clear: I am 100% sure that I was not phished, and I did not click on any malicious-looking links or do anything that would knowingly compromise my account. It’s clear that Sony has a serious problem on its hands with the widespread account theft being reported, and this needs to be addressed immediately for everyone who has been affected.