Supplier of electricity, gas, water, & sewer services to Palo Alto residents & businesses. Celebrating over 125 years of service. Power to the people!
City of Palo Alto
Joined November 2012
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Don't miss out! We're hosting a SunShares webinar for Palo Alto residents tonight. Learn about our electrification programs, electricity rates, Net Energy Metering & more, & get your questions answered by pre-vetted solar providers. Register & learn more: paloalto.gov/sunshares.
Starting around 10:30 a.m., there was an electric service disruption for about 1300 customers in the College Terrace, Evergreen Park, and South Gate neighborhoods. Service was restored for all customers within fifteen minutes.
We're partnering with Bay Area SunShares to offer limited-time discounts on home solar and battery storage. Installers average about 15% off, and sign-ups are open through Nov. 15. Get a free, no-obligation quote & join our upcoming webinar to learn more: paloalto.gov/sunshares
CPAU was proud to join Alta Housing’s Below Market Rate (BMR) Homeowner Workshop on 9/30 in Palo Alto! Staff shared resources to help income-eligible homeowners save on utility costs, make energy-efficient upgrades, & save with utility bill discounts.
CPAU Director Alan Kurotori introduced Stacey Crowley, VP for CAISO, at the @NCPA_Alert Conference to share how the new Regional Organization of Western Energy (ROWE) can help CA’s electric grid meet rapidly growing demand & future of energy including computational & AI needs.
CPAU’s new Time-of-Use rate gives residents lower electricity prices during certain hours of the day. By shifting energy use away from peak demand, you can take advantage of lower rates, lower your carbon footprint & reduce strain on the grid. Learn more @ paloalto.gov/timeofuse
City of Palo Alto Utilities retweeted
City of Palo Alto Utilities (CPAU) is proud to offer residents and businesses a full suite of city-owned and operated utility services, including electricity, natural gas, water, and sanitary sewer within its 26-square-mile service area in the Bay Area. @PAUtilities is an award-winning utility recognized nationally as innovative, and a leader in reliability, safety, environmental sustainability, workforce development, and system improvement. It was the first utility in the world to provide both carbon-neutral electricity and natural gas as a standard to all customers. #CMUApublicgood
Outage update: Last night's outage was caused by a fault in an underground cable. Crews were able to isolate the issue around 2 a.m., restoring service to 99% of affected customers. We appreciate our customers' patience as crews worked through the night to safely restore service.
Update on power outage: Crews have restored power for ~ 1,120 customers. Still troubleshooting for ~ 100 customers. Crews are on site for repairs and will restore service for all ASAP. Paloalto.gov/outagemap
CPAU is tracking a power outage for about 1800 customers. Crews are en route to troubleshoot and restore service as quickly as possible. View PaloAlto.gov/outagemap for details. We will share additional information as it becomes available.
Fido might bury a bone without a second thought, but before you dig in the yard, take a moment to call 811. Utility companies will mark the location of buried gas, electric, water, & communication lines, so you know what's below before you break ground. #National811Day
There is currently a power outage for ~800 customers in the University Park and University South neighborhoods. Crews have been dispatched to troubleshoot & repair. View paloalto.gov/outagemap for up to date status.
Update on power outage: crew continues to troubleshoot to identify cause and estimate a restoration time. This is an underground circuit, which can be more challenging to isolate and repair. Will share updates as more information becomes available at PaloAlto.gov/outagemap
Power was restored for all customers around 1:10am. The outage was caused by an underground cable failure. Ensure we have your primary cell numbers on file so you receive text notifications of outages. Update info at mycpau.cityofpaloalto.org or call 650-329-2161.
We’re demonstrating the benefits of induction cooktops at the Chili Cook-Off at Mitchell Park. Stop by and say hi! #4thofjuly
Happy #4thofJuly! We will be at Mitchell Park all day for the Chili Cook-Off, demonstrating the benefits of induction cooktops. Come by and say hi!
Around 5:30 a.m. today, a power outage caused by a large tree falling onto primary conductor wires affected 1,765 customers in the Ventura, Barron Park, and Green Acres neighborhoods. Power has been restored to most customers, 190 still w/o service. PaloAlto.gov/outagemap
An induction cooktop works faster, safer, & cleaner than gas or electric resistance stoves. Rebates @ paloalto.gov/CookElectric Join us @cityofpaloalto Chili Cookoff July 4, Mitchell Park CC for a demo & chance to win a drawing for a free induction cooktop! bit.ly/4vBYarI
Want to know more about your drinking water? The City of Palo Alto Utilities 2025 Water Quality Report is now available, including information about our water sources, watershed protection resources, potential contaminants, & more. Read the full report at paloalto.gov/waterresources.
