We're here to help. Tweet us your questions or contact the @OpenUnit support team by phone, chat or email: https://xitter.cf/t.co/HGdqW9Tn9w

Joined July 2020
We are currently down due to downtime at Heroku, an underlying provider of ours. You will likely be unable to sign in and we will report status updates here.
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Service appears to have been restored.
Join us on Wednesday for a roundtable discussion on revenue management! Our co-founder, Lucas Playford, will walk through how you can develop your own rev. management strategy to compete with the Big Guys💪 See you there!👋👋 cssa.ca/upcoming-events/
The OpenUnit Team🚀❤️
As of this morning, we've been running Ruby 3.0 in production🥳
And now, back to our regularly scheduled programming.
Scheduled Maintenance will take place this evening at 11:45PM EST. We will be using this time to add more capacity to our database infrastructure and speed up our overall services.
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We appreciate your patience and understanding. As always, if you have any questions or issues, please feel free to contact us at [email protected].
Reply by email is live! Alright, alright, alright...😎
You should notice a small change to the From address on your email notifications (for Messages) now: they’re no longer from [email protected] ✨You can now reply to on messages and conversations by replying to the notification emails 📨📨
A successful facility relies on communicating with your tenants, so it’s important to take the time to talk to your renters directly. We hope that this is an easier way to manage those conversations 💪
OpenUnit Inbox: reply to website inquires, send direct messages to tenants, or forward messages from an existing address.
Going live with a huge update this evening. More to report on later this week 💪
We're releasing an update to the core platform. There will be continuous availability at openunit.com without any noticeable downtime.
OpenUnit Terminal makes it easy to accept in-person payments at your #selfstorage facility and built to be reliable and secure, with no hidden fees.
We create rental experiences that people remember!
Four companies with ties to @UWVelocity Incubator and @UWaterloo took part in @ycombinator's virtual summer 2020 Demo Day, which brought together a class of 198 of founders from 26 different countries. Learn more about the event: bit.ly/2RLLqxn
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OpenUnit Support retweeted
For the next few hours our team is here to offer feedback on your #selfstorage website. Leave a comment with a link to your website, and we'll let you know what we think in 280 characters or less!👇
We're releasing an update to the marketing website. There will be continuous availability at openunit.com without any noticeable downtime.
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The update has been released and systems are working normally. Enjoy the rest of your weekend!
OpenUnit Support retweeted
OpenUnit aims to be Shopify for self-storage facilities tcrn.ch/31kj5UF by @grg
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OpenUnit Support retweeted
Sunday still counts as this week, right? Our Security page outlines our commitments to security and what we're doing under-the-hood to keep your data safe 👉openunit.com/about/policies/…
Replying to @OpenUnit
We will publish a page with more details on our security practices and efforts next week!
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Be careful about collecting CC information over SMS! The biggest risk with sending a credit card number by text message is your number is sitting on the recipient’s phone.
Someone else could pick up or steal the phone and then also get the customer's credit card information along with the phone. You can reduce this risk by deleting the text after reading it, but I think using SMS messages are no longer recommended by security experts.
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OpenUnit provides the ability to save Debit, Credit and ACH payments safely for automatic billing. This greatly improves your customer’s security and simplifies your facility's PCI compliance.