The claim's approved and the policyholder is still waiting, because the body shop hasn't been paid. Eileen Carlin, chief network officer at @OneIncSystems, told PYMNTS that policyholders don't separate the vendor's experience from their own. If the contractor's waiting on a paper check, so are they. Watch the conversation to hear how vendor networks close that gap. hubs.ly/Q04sB4zH0

A payment only becomes visible when it fails. Kishore Konakanchi, chief product officer at @OneIncSystems, told PYMNTS that's the whole design goal for insurers: let policyholders do what they came to do without ever thinking about how the money moved. But invisible isn't the endpoint. What sits underneath it, he argues, is where the real value accumulates. Watch the interview to hear why he calls intelligence the asset insurers should be building. hubs.ly/Q04qRnh_0

Paper checks still drive a significant share of insurance payouts, and every one carries fraud risk, administrative cost and a payout timeline that stretches four to eight weeks. @OneIncSystems's Ian Drysdale says payments modernization has quietly become one of the biggest margin recovery opportunities in the industry. Watch the full conversation with PYMNTS CEO Karen Webster: hubs.ly/Q04cKGpv0

What actually determines which insurers scale and which stall? According to @OneIncSystems CIO Elizabeth Hoemeke, it's not flashy features, it's payments infrastructure that delivers contractual uptime, real disaster recovery and secure integrations at scale. The teams behind the scenes are now deciding winners. Watch the full conversation here: hubs.ly/Q03YCQW30

From risk management to real-time payments, CIOs are steering the next wave of finance. @OneIncSystems CIO Elizabeth Hoemeke told PYMNTS that 78% of customers now prefer instant disbursements, and success depends on balancing innovation, regulation and trusted partnerships. Full conversation on PYMNTS: hubs.ly/Q03SP4Fp0

In insurance, the defining moment comes when the payout arrives. 💸 @OneIncSystems CPO Sarah Owen says claims speed is the strongest driver of satisfaction, especially after catastrophic events. Choice matters too. Customers offered digital wallets or push-to-debit reported far higher loyalty than those limited to checks. More on PYMNTS: hubs.ly/Q03LWqcx0