Joined March 2019
Early Warning System for DTC brands - a look back at MVMT, a fashion watch disrupter odintext.com/blog/2019/10/23…
Great chat with @TomHCAnderson about how he got interested in #analytics, his experience with @NextGenMR and missed opportunities for corporate researchers. Watch below or wherever you get your #podcasts \m/ #ai #textanalytics #mrx youtu.be/dSCaDcXl9Bs
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3.Surveys and polls are inaccurate, upgrade to OdinAnswers Free Now! mailchi.mp/odinanswers/2020n… #MRX #CX
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The #1 Text Analytics Platform Free for the Rest of the Year mailchi.mp/odinanswers/2020n… #CX #MRX #VOC
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Thanksgiving CyberMonday Text Analytics Offer odinanswers.com/contact/ for our #MRX #CX #VOC friends
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1 in 5 online Customers have had a #Support/#CustServe Fail. A few options to help you better listen and serve your customers at this time odintext.com/blog/2020/4/8/l… #MRX #CX – at Stamford, CT
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Customers most closely associate the current situation with their experience during 9/11. A few options to help you better listen... odintext.com/blog/2020/4/8/l… #customerexperience #customerservice #customercentricity #CustomerSupport
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RT@TomHCAnderson 1 in 5 online Customers have had a #Support/#CustServe Fail. A few options to help you better listen and serve your customers at this time odintext.com/blog/2020/4/8/l… #MRX #CX
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Customer Listening During Covid-19
#IACRC Attendees - Take the @OdinAnswers 1 Million Comment Challenge! odinanswers.com/onemillionco… #MRX
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Enjoying @gentsgazettede presenting at #IACRC. @OdinAnswers we believe Digital First #D2C Companies hold the key to the future! ;) #MRX
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Open to #CRC2019 attendees. How much are your comment data costing you? Process up to 1 Million records FREE! #IACRC #MRX – at Florida, USA
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😢 Fake reviews make us sad 😢 Fake reviews in the news - FTC Settles with Sunday Riley - odintext.squarespace.com/blo… #MRX #reviews ( Thanks @jonfingas @craigbloem )
Visualizing Low NPS VS High NPS industries highlights a common problem odintext.com/blog/2019/8/27/…
"You can understand all of my words and still not understand what I mean." - @iangjacobs Great piece in @destinationCRM 👏 #CX #TextAnalytics #mrx
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