We've moved to support all our customers over @MetaQuestHelp!

Joined January 2022
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Replying to @GreenLeon08 @Meta
Hey there @GreenLeon08! Are you attempting to install to the default drive? For initial instillation, you're unable to install the desktop application on a secondary SSD or HDD. If you're installing to the default and having this issue, shoot us a DM and we can take a look! xitter.cf/messages/compose?recip…
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Hello, Ryudar👋 Thank you for reaching out. We've all experienced having a controller issues at some point, but worry not we can work to attempt to get those controllers up and functioning as they should.🤓 Can you elaborate on what is crashing the headset or controllers?
Replying to @Gunner_jaxx
Hey Jayson! 👋 At this time, we don't have an official word on what the price will be. Make sure you keep an eye out for updates! 👀
Replying to @MortalSentinel
Hey Tom! Discount issues are always discouraging, so we'd love to get you suited and in the air in no time! 🤖 Feel free to use our Mark II button right below for some proper assistance! ⬇️ xitter.cf/messages/compose?recip…
Replying to @CMGVR
We are so glad you are excited for the release! Please be sure to share your favorite moments with us!🚀🗿
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Replying to @VinayKuruvila
Hi there! This often depends on your experience level! For beginners we recommend 15-20 minutes at a time just until you get used to the device. After that, we generally say around an hour. Just make sure to take breaks if you need and drink plenty of water! 😎️💧️
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We are so glad that you got the app working on the phone. We love helping our customers as it makes us feel good about the work we do for you all. Have a fantastic weekend and hope to see you in the Metaverse!🤩
Replying to @MarsButVirtual
Hey there. We hate error messages. We'd love to help. What were you doing on the headset to get this message? Were you using an app when you received this error?
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Replying to @moyajanus
Hâte de voir le résultat final @moyajanus 🛠️👷‍♂️
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We're always happy to help when we can! Thanks for asking us about it. 😊
Replying to @IntroVRt_31
It's the time you've been waiting for! Thank you for being so patient.🙏
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Hey there! Excellent question, you will not be able to play this game on the Meta Quest. Red Matter 2 will only be supported by the Meta Quest 2!👍
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Replying to @TapOut379
Anytime! We are always happy to help our customers. See you in the Metaverse!
Replying to @memery_33
Since it's full at the moment and we do not have any specific timelines, we'd highly recommend keeping an eye out for when space does become available. Please don't hesitate to reach out to us for any additional questions or concerns!
Replying to @thestainmeister
Hi Joedy! We are aware that the website is down currently and our technicians are working on getting it back as soon as possible. Try again in a little bit 😄
Replying to @averagehouswif
Hey there. We don't want that experience for our customers. May we ask exactly what troubleshooting steps you've done so far? Detail everything as best you can.
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Replying to @NickyKane9
Hi Nicky! Thanks for your comment! You can always submit what you would like to see come to life in VR next here: forums.oculusvr.com/t5/Ideas… 😊
Replying to @COGIndustries
Hello there, thank you for sharing that spoooooky experience 👻
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