Hello, we're O2 in the UK 💙 Part of Virgin Media O2 #EssentialForLiving

UK
Joined June 2008
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Replying to @dancambs
Hi there, to order a replacement sim, you'll either need to head to store with valid photo ID of the account holder, or contact us on 0344 809 0202. Thanks.
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Replying to @jamesobrians
Hi there Omar, we're sorry to hear about the experience you've faced whilst ordering a new iPhone. If you could please send us a DM via the option below, we can assist you further. Thanks. xitter.cf/messages/compose?recip…

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Replying to @Stephen_DaGreat
Hi Stephen, we're sorry to hear this, this is certainly not the experience we wish for our customers to have. Could you please DM us with further details so we can assist you further? Thank you. xitter.cf/messages/compose?recip…

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Replying to @AmrAA089
Hi there, we're sorry to hear about the poor experience you've faced waiting for our specialist team to contact you. Could you please DM us with further details of your issue so we can assist you further. xitter.cf/messages/compose?recip…

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Replying to @JonD_Chadwick
Unfortunately we cannot help further by this channel as we only have access to consumer accounts. Please try the following number - 0808 149 2511. Thanks.
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Replying to @JonD_Chadwick
Unfortunately we are unable to support with business accounts via this channel. Please visit the following link - bit.ly/4yXzI5L, for a full list of our support routes for business customers. Thanks.
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Replying to @Buss2Sabrina
We're sorry about this, and hope you hear back soon.
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Replying to @JonD_Chadwick
Can we confirm you have attempted all included in our previous message?
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Replying to @JonD_Chadwick
Hi, Jon. We're incredibly sorry to hear about the frustrating experience you've had trying to get through to support to transfer your business phones. I completely understand how precious your time is when running a business, and this is (cont) bit.ly/4k4EIAQ
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Replying to @Buss2Sabrina
We're sorry to hear the issue is still ongoing and understand how disruptive this must be, especially when it's impacting your business. As we're the UK social media team, we don't have access to O2 Germany accounts or network tools. We'd (cont) bit.ly/4ivxyUb
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Replying to @WSM_M5_broken
We'll need you to send us a private message before we can access your account and investigate further. If you're able to connect to Wi-Fi or get into an area with better coverage, drop us a message, and we'll pick this up for you.
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Replying to @c_thommo
@c_thommo Hi Callum, it looks like you've unfollowed us, which means we're currently unable to reply to your messages. If you'd like us to continue helping, please send us another DM or re-follow the page, and we'll get back to you as soon as possible.
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Replying to @Buss2Sabrina
Hi, the best way you can reach their customer service team on +49 89 78 79 79 400 or visit their website at bit.ly/4el9PEF to access their live chat and contact form.
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Replying to @WSM_M5_broken
Hi there, we're sorry to hear you're having service issues. If you could move to DM we'd be happy to help. xitter.cf/messages/compose?recip…

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Replying to @Buss2Sabrina
Hi Sabrina, we're sorry about this. Are you attempting to contact O2 Germany?
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Replying to @c_thommo
Hi Callum, we're so sorry this has happened, if you could move to DM we'd be happy to help. xitter.cf/messages/compose?recip…

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Replying to @baemonxangz
Hi there, we're O2 Mobile if you would like to get in touch with The O2 venue about your issue you can find their contact information here: bit.ly/3Uue6iq
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Replying to @R150193
Hi there, we're sorry you're having issues accessing your My O2 whilst abroad. If you could move to DM we'd be happy to help. xitter.cf/messages/compose?recip…

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Replying to @50statessimon
Hi there, we're sorry you're having issues with our website. If you could move to DM we'd be happy to help. xitter.cf/messages/compose?recip…

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Replying to @stewart_col
Hi there, thanks for getting in touch. We are sorry to hear about, If you would like to send us a DM, and we are happy to look into this further for you. xitter.cf/messages/compose?recip…

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