
Official @NotionHQ support. Here to help with bugs, billing, account access, product questions, and share some tips & tricks along the way.
Joined February 2026
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Replying to @DeerDeer_Li
Hi Lulu, thanks for reaching out about this. Can you please DM us your ticket number so we can take a closer look?
Replying to @alexyovkch1192
Thanks for reaching out about this - we're manually reviewing your ticket and will follow up there directly with any updates.
Replying to @yuki7567
Thanks for reaching out to us about this! This is something we're looking into. Could you DM us your phone model, Android and Notion app versions, and keyboard name?
If possible, please also include a short screen recording. Does the cursor jump after converting text to kanji, or while you’re still typing?
Replying to @NotionHelp @Prad3eV
Following up here - we finished our review and responded to your support ticket directly. Let us know if you have any other questions!
Replying to @Prad3eV
Hi there, thanks for reaching out. We’ve located this ticket on our end, and we'll have our team take a closer look. To protect your account information, we’ll follow up with you directly by email.
Replying to @acornman_
Hi Bryan, can you please try reinstalling the web clipper from notion.com/web-clipper? Let us know if that helps!
Replying to @clarityx
Hi JanCarlos, totally fair question! Private pages are private to you by default, but you can share them with specific people and set their access. Pages outside of private ones aren’t automatically public, they follow page/teamspace permissions. A page is on the internet only if you explicitly publish it.
Please let us know if you had any other questions or if you were referring to something else specifically.
Replying to @Egor__ku
Hi Egor, we’ve followed up on your support ticket with next steps. Please let us know if you’re still experiencing the issue.
Replying to @Egor__ku
Hi Egor, we appreciate you flagging this to us. Our team has completed its review and restored public sharing for your workspace. We’ve shared the next steps in your support ticket, and you can follow up there if you run into any further issues. Thanks!
Replying to @Kuntalgo
Hi Kuntal, directly turning a code block into an HTML block isn’t supported right now. To render the code, save it as an .html file, type /html in Notion, and select Upload HTML. If you only want to display the source code, keep the code block and set its language to HTML. We appreciate the feedback here!
Replying to @daviddiazsul
Hi David, thanks for the suggestion - we'll take note of that keyboard shortcut idea! In the meantime, you can access it by clicking Settings in the left sidebar. On Mac, Cmd + \ toggles the sidebar if it’s hidden, and on Windows, you can use Ctrl + \.
Replying to @OpShrinu38685
Hi there, thanks for letting us know - we definitely want to help. Please email [email protected] from the address tied to your Notion account and include your workspace name. Our support team will be able to take a closer look and see what we can do.
Replying to @noahdflood
Hi Noah, thanks for sending the recording, it’s really helpful! This appears to match an iOS issue our team is investigating, so we’ll add your report to the existing one to give the team more context. Thanks for your patience while we look into it!
Replying to @Sahirafr
Bonjour, merci de nous avoir contactés à ce sujet. Nous avons retrouvé votre dossier auprès de notre équipe d’assistance et demandé à notre équipe spécialisée d’examiner l’historique de facturation et des membres de votre espace de travail. Afin de protéger les informations de votre compte, nous vous contacterons directement par e-mail dès que cet examen sera terminé. Merci encore pour votre patience d’ici là.
Replying to @clarityx
Hi JanCarlos, we appreciate you letting us know about this. It sounds like unexpected behavior, and we've flagged it to our internal team so they can take a closer look.
Replying to @puppeteer_0
Thanks for sharing your design feedback with us! We'll take note and share it with the team ✍️
Replying to @MarceCampuzano
Hola, Marce - el uso se muestra como un porcentaje porque la cantidad consumida puede variar según la función de IA, el modelo, el tamaño del contexto y la complejidad de la tarea. Puedes consultar tu límite de uso en Configuración → Notion AI → Uso; dicho uso se actualiza periódicamente o con cada ciclo de facturación. Encontrarás más información aquí: notion.com/help/manage-your-…
Replying to @thesuperstarbri
Hi Bri — that sounds really frustrating, especially after already trying the usual fixes. We’re happy to look into it if you're still experiencing this issue. Could you DM us with your iOS version, Notion app version, and whether this is happening with all widgets or only specific ones?
Replying to @Aniolaaaa
Hey there - for now, Notion AI shortcuts are available on iOS. You can still use AI Meeting Notes on mobile by opening Notion and starting them from a page. Hope this helps!