I understand that this may not be your preference, but when there is an active issue, we'd rather spend time on the issue and helping customers, and not posting about the downtime in multiple places.

We will no longer be using Twitter/X to announce status updates. Please see our status page at status.ramnode.com

The problem has been resolved.

Waiting on remote hands to reseat a cable in one of our routers in Seattle

Investigating small network outage in our Seattle location

Update on issues with atlshared6: shared.status.ramnode.com/in…

LASKVM9 is having issues. Please see: kvm.status.ramnode.com/incid…

Investigating possible hardware issue with node NLSVZ74

Issues with LA storage are resolved.

We are currently experiencing issues with storage in our LA region. Current ETA: 2 hours

We're aware of a switch failure in one of our cabs in LA. DC staff are notified and working on a resolution.

Investigating Cloud-related network outage in LA

Network access has been restored in ATL

The facility is currently investigating possible damaged fiber

We just received this from our DC partner "It appears your router is still powered up. We believe this may be an issue with the physical fiber uplink. We are investigating and will update you shortly."

We have opened a priority ticket with our DC partner in Atlanta

We are aware of networking issues in ATL and are working on a resolution.

Seems like an issue with our primary ATL router. Still troubleshooting the issue

Investigating network outage in ATL

We will be performing emergency network maintenance in LA on 5/11 at 3AM EST (Router reboot, ~15m downtime) and 9AM EST (~3m downtime).