Disclaimer: Opinions expressed here are purely personal and are not to be confused with professional assessment, opinion, recommendation, or policy.

Southern California
Joined March 2010
I am Sam Hazen, CEO of HCA Healthcare. The largest for-profit hospital system in the United States. One hundred and eighty-two hospitals. Twenty states. I oversee a spreadsheet called the chargemaster. It has 42,000 line items. Each line item is a price. The prices are not real. I need to be precise about that. They are not estimates. Not approximations. Not market rates. They are anchors. An anchor is a number you set high so that every negotiated discount feels like a victory. No relationship to cost. No relationship to value. A relationship to leverage. My team sets the anchors. That is the job. The price is correct. Take a drug. Keytruda. Immunotherapy. Treats sixteen types of cancer. The manufacturer charges approximately $11,000 per dose. That is the acquisition cost. What the hospital pays. My team enters it into the chargemaster. They do not enter $11,000. They enter $43,000. That is the gross charge. The gross charge is a fiction. No one pays it. No one is expected to pay it. The gross charge exists so that when Blue Cross negotiates a 68% discount, they pay $13,760, and the contract says "68% discount" and both parties feel the transaction was rigorous. A 68% discount on a fictional price produces a real price that is 25% above acquisition cost. That margin is where I live. My 2025 compensation was $26.5 million. Eighty percent of my bonus is tied to EBITDA. Earnings Before Interest, Taxes, Depreciation, and Amortization. It is also earnings before the patient opens the bill. Same dose of Keytruda at the hospital across town. Gross charge: $12,000. Blue Cross rate: $10,200. Same drug. Same dose. Same needle. Same cancer. Different spreadsheet. The CMS transparency data showed the ratio between the highest and lowest negotiated price for the same drug at the same hospital can reach 2,347 to one. Not 2x. Not 10x. Not 100x. Two thousand three hundred and forty-seven to one. For the same thing. In the same building. On the same Tuesday. The price is correct. Every drug in the chargemaster has twelve prices. Twelve. Gross charge. Medicare rate. Medicaid rate. Blue Cross. Aetna. Cigna. UnitedHealth. Humana. Workers' comp. Tricare. Auto insurance. And the self-pay rate. The self-pay rate is for the person without insurance. It is the gross charge. The fictional number. The anchor. The person without insurance pays the number that was designed to be negotiated down from. They pay the ceiling because they have no one to negotiate on their behalf. Same drug. Same chair. Same nurse. They pay the price that no insurer in the country would accept. I maintain a file. CDM line item 637-4892-PKB. Saline flush. Sodium chloride 0.9%. Acquisition cost: $0.47. We charge $87. That is an 18,410% markup. The saline flush is used before and after every IV infusion. A chemo patient receiving twelve cycles will be charged $87 for saline fourteen times per visit. I know the math. My team built the math. The math is the job. The price is correct. In 2021, the federal government required hospitals to publish their prices. The Hospital Price Transparency Rule. Machine-readable file. Gross charges. Discounted cash prices. Payer-specific negotiated rates. We complied. We posted the file. The file is a 9,400-row CSV on our website under "Patient Financial Resources." Four clicks from the homepage. Column F: "CDM_GROSS_CHG." Column J: "DERV_PAYERID_NEGRATE." My team designed the column headers. They designed them to comply. They did not design them to communicate. CMS reported 93% of hospitals now post a file. Compliance. But only 62% of the posted data is usable. That gap is where we operate. We are compliant. The data is published. The data is incomprehensible. A researcher downloaded our file. She spent three weeks cleaning it. She called the billing department for clarification on 340 line items. They transferred her four times. The fourth transfer was to a voicemail box that was full. She published her analysis anyway. Cardiac catheterization lab charges: $8,200 to $71,000 for the same procedure depending on the payer. The report received eleven views on our press monitoring dashboard. I saw it. I did not forward it. On April 1, a new CMS rule takes effect. Hospital CEOs must personally attest — by name, encoded in the machine-readable file — that the pricing data is "true, accurate, and complete." My name. Sam Hazen. In the file. Attesting that 42,000 fictional anchors are true, accurate, and complete. They are complete. I will give them that. Forty-two thousand line items is nothing if not complete. A new analyst read the transparency data. She asked why the same MRI costs $450 for Medicare and $4,200 for Aetna in the same building on the same machine. I told her the rates reflect negotiated contractual agreements between the payer and the facility. She said that doesn't explain the difference. I told her the difference IS the contractual agreement. She said that sounds like the price is arbitrary. I told her the price is the result of a rigorous, multi-variable analysis that accounts for acuity, case mix, regional market dynamics, and payer contract terms. She asked if I could show her the analysis. I told her the analysis is proprietary. The analysis does not exist. The analysis is my team, in Q4, adjusting the chargemaster upward by the percentage the CFO wrote on a sticky note. The sticky note this year said "6-8%." They chose 7.4% because it is between six and eight and it has a decimal, which makes it look calculated. She stopped asking. The price is correct. My insurance. The executive health plan. Not in the chargemaster. Administered separately. I do not pay the gross charge. I do not pay the negotiated rate. I pay a $20 copay for services at our own facilities. Gross charge for my treatment: $14,200. Insured rate for our largest commercial payer: $8,600. I pay $20. The executive health plan was designed by the Chief Human Resources Officer and approved by the compensation committee. I was not on the compensation committee. I was a beneficiary of it. That is a different thing. I benefit from the system I price. I price the system I benefit from. These are two separate facts that happen to involve the same person. HCA Healthcare was named the Most Admired Company in our industry by Fortune magazine for the twelfth consecutive year. That was February. The same month I sold $21.5 million in company stock and purchased zero shares. Fortune did not ask about the chargemaster. I am Sam Hazen, CEO of HCA Healthcare. I have 42,000 prices in a spreadsheet across 182 hospitals. None of them are real. All of them are charged. Same drug: $12,000 or $43,000. Depends on which spreadsheet. Which building. Which contract. Which page of which PDF. The patient who has no contract pays the most. The researcher who found the discrepancy got a voicemail box that was full. The analyst who asked why stopped asking. The executive who prices the system pays $20. On April 1, I will personally attest that this is true, accurate, and complete. The price is correct. The price has always been correct. I am the price.
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Hola @glendaumanah! Lo conoce, usted? Sería buenísimo ver un experto Tico en un noticiero ó programa internacional. Saludos!
Replying to @Junior_aguirreg
@Junior_aguirreg Me impresionó enormemente la profundidad y amplitud de su conocimiento sobre las complejas dinámicas del Medio Oriente. Aprendí muchísimo de su participación en @multimedioscr junto a Michael Soto. Excelentes análisis e información muy valiosa.
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For too long, men & boys have been told they are toxic. At @xx_xyathletics we think XY is essential. We made our latest ad in defense of men.
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Nos sumamos al grito de @barcelonajudia para que devuelvan a los 120 secuestrados que permanecen en el infierno de Gaza desde hace más de 8 meses. #Bringthemback
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Replying to @yassofroyo
@yassofroyo Love your products but this lot has a nasty bitter taste coming from the wood. It has seeped into the froyo. Not sure if it’s risky so I am sadly throwing it out.
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This was my brother in law, Don. He was KIA on this day in 1970. He was only 18 years old. My mother in law was never the same. Can you all help me honor him? It would mean the world to my husband to see that ppl still care.
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QUENTIN BYFIELD WITH AN EASY GOAL OF THE YEAR CANDIDATE 😱
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Too good to miss.
This quoted post is unavailable.
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#AlaskaAir @AlaskaAir My experience over years these employees just lie. Sold us premium seats but didn’t honor it. Reassured at check in that seats were still premium. Not until actually bordered did we see. Charged extra for baggage only to have all luggage removed from flight
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On board crew don’t wear uniforms. Very casual almost unprofessional vibe. Thump up and down aisle during 6-7 hour red eye despite serving only pretzels cookies and drinks.
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Arrived in international terminal and made everyone wait for luggage they knew was not coming. Then made everyone go to another terminal to file claims for their baggage that was intentionally left behind. Bags delivered open and one damaged. Told need to file another claim.
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That’s me! That’s my agency!
This spot is coming through loud and clear. 🤳🏼 And it's clear to see sbv's @RadekLord is great in this @ATT spot along side spokesperson #LilyfromATT. Check it out! 🦙⁠ casting by: ⁠#sbvtalent #RadekLord #commercialtalent #talentagency #ATTWireless
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It’s so refreshing to see how people with such drastically disparate political views can recognize and appreciate each other as individuals with goodness. It’s a great example for those of us on Twitter to reflect on.
“Justice Thomas is the one justice in the building that literally knows every employee’s name, every one of them. . . . he is a man who cares deeply about the court as an institution, about the people who work there — about people.” - Justice Sotomayor
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. @bp_plc & Daimler AG Truck to Accelerate Deployment of #Hydrogen Infrastructure, Supporting #Decarbonization of #UK Freight Transport-25 hydrogen refueling sites to be developed across the UK by 2030-bit.ly/3EkEEF1 #HydrogenNow #fuelcells #decarbonise #hydrogeneconomy
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Fans on the first tee of the #rydercup sing the American national anthem this morning – at Wisconsin, USA
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Presentamos al nuevo miembro de nuestro Ecosistema de Hidrógeno Verde, nuestro dispensador H70. Es el primero de su tipo en toda América Latina y puede cargar por completo un vehículo eléctrico de hidrógeno, en menos de 6 minutos, lo que le da una autonomía de 500 km. ✨
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This week Kayla is under the weather. So @RadekLord has graciously agreed to step in as guest co-host. @ResidentFOX fans might remember him as Grayson Betournay, Dr. Bell’s assistant. We will talk about “Moving on and Mother Hens” as well as what he’s been up to #TheResident
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RT if you're counting down the days till #TheResident returns. (27.)
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