Not supporting via Twitter – starter customers should visit https://xitter.cf/t.co/n4wZnRM3yp for free, friendly help and paid plan customers can visit https://xitter.cf/t.co/cgUc8zEopL
Can't find your outreach to Support in our helpdesk or forums, Kai, but you should be able to leave a Netlify team through our UI on the members page. If not, please post in the forums at answers.netlify.com and we'll be able to help!
Hey! If you visit netlify.com/support/ and select LOGIN/SIGNUP, that'll put you through to us. Interested to know what flow you're following to become stuck too, if you wouldn't mind sharing in your request!
That'll depend on what you aspects of our system are important to you! You may want to check past events which have impacted you and study the components.
Additionally, key components have descriptors beside them.
ALT A screenshot of the Netlify status page, a component of the product and its descriptor