⚠ Emergency Outage – Bay d’Espoir area
There will be an emergency outage this morning for customers in Head of Bay D'Espoir, Milltown, Morrisville, St. Alban's, St. Joseph's Cove and St. Veronica's. The outage will begin momentarily and will allow our crew to investigate and troubleshoot an issue in the area this morning. We apologize for any inconvenience.
All customers were restored at approximately 7:35 pm. If you’re still experiencing issues with your power, please report directly to 1-888-737-1296.
Sincere thanks to our customers on the Northern Peninsula for your patience throughout the weekend as our crews safely completed this important work.
Update for Northern Peninsula Customers - 3:15 p.m.
While replacing a pole on the transmission line this afternoon, we experienced some equipment issues. As a result, the planned work today will take longer to complete than expected. The updated restoration time for customers is now 7:00 p.m.
We know long outages are challenging for customers, even when planned, and we apologize for this delay today. Thanks for your patience while our crews safely complete the work needed to upgrade transmission lines in your region. Stay safe everyone.
Update for Northern Peninsula Customers - 3:15 p.m.
While replacing a pole on the transmission line this afternoon, we experienced some equipment issues. As a result, the planned work today will take longer to complete than expected. The updated restoration time for customers is now 7:00 p.m.
We know long outages are challenging for customers, even when planned, and we apologize for this delay today. Thanks for your patience while our crews safely complete the work needed to upgrade transmission lines in your region. Stay safe everyone.
Update - Northern Peninsula: Work continues today on the Northern Peninsula, where crews are completing important upgrades on transmission lines in the region.
At this time work is progressing well and on schedule.
Thanks for your understanding as our crews safely carry out this work.
Power has now been restored for
all customers following today’s planned outage. We apologize for the delay restoring power while crews were troubleshooting the issue at the station.
If you’re still experiencing issues with your power, please report them directly to 1-88&-737-1296. Thanks and stay safe.
Update: while restoring power this afternoon, we experienced a trip at one of our terminal stations. Our crews are investigating and we will provide an updated restoration time as soon as more information is known. Thanks for your continued patience today.
Update for Northern Peninsula Customers - 12:30 pm
Work is progressing well as part of today’s planned outage. These photos show our crews working on transmission line upgrades.
At this time, we expect power will be restored as planned at 3 pm.
We know long outages are challenging for customers. Thanks for your patience as we complete this important work.
Update for Northern Peninsula Customers - 12:30 pm
Work is progressing well as part of today’s planned outage. These photos show our crews working on transmission line upgrades.
At this time, we expect power will be restored as planned at 3 pm.
We know long outages are challenging for customers. Thanks for your patience as we complete this important work.
📣 REMINDER: This weekend, crews will be completing critical transmission line upgrades on the Northern Peninsula. Planned outages are scheduled for customers in communities north of, and including, Castor River South:
Saturday, Oct. 17 | 6 a.m. - 3 p.m.
Sunday, Oct. 18 | 7 a.m - 5 p.m.
Note that not all communities will be affected by both outages. For details, visit my.nlhydro.com/outage/#
Please stay alert 🦺 If you see workers, vehicles, equipment or signage, please use extra caution and give crews plenty of space.
Our customer service phone line is now back in service. To report a power outage or emergency, please call us at 1-888-737-1296.
Due to the issues impacting Bell Canada phone services, our customer service and emergency phone lines are currently unavailable.
To report a power outage or emergency, please call 709-570-7684.
For general inquiries, customers can also continue to contact us by email at [email protected] or through the myNLhydro app. Power outage information and updates are available at nlhydro.com/outages any time.
We will provide further updates as more information is known. Thank you for your understanding today.
Due to the issues impacting Bell Canada phone services, our customer service and emergency phone lines are currently unavailable.
To report a power outage or emergency, please call 709-570-7684.
For general inquiries, customers can also continue to contact us by email at [email protected] or through the myNLhydro app. Power outage information and updates are available at nlhydro.com/outages any time.
We will provide further updates as more information is known. Thank you for your understanding today.
Hunters, please stay alert. 🦺
Our crews and contractors may be carrying out planned work in areas used for hunting and outdoor recreation.
If you see workers, vehicles, equipment or signage, please use extra caution and give crews plenty of space. Let’s work together to keep everyone safe this hunting season.
Our crews have completed their work and power has been restored to all customers. If you’re still experiencing any issues please give us a call 1-888-737-1296.
Work is progressing well, and on schedule, for our teams on the south coast today. Thank you for your patience as we complete important upgrades to our distribution system.
Work is progressing well, and on schedule, for our teams on the south coast today. Thank you for your patience as we complete important upgrades to our distribution system.
Power has been restored for all customers. If you're still experiencing issues please give us a call 1.888.737.1296
⚠️ Planned Outage Updates ⚠️
As our crews continue maintenance work to prepare for Winter, there are planned outages required in several areas this weekend.
Get the latest information by visiting our website nlhydro.com/outages
ADVISORY: Planned Power Outage - Port Saunders, Port au Choix, Eddie's Cove West
Customers in these areas are advised of the following planned power interruption (weather permitting):
🗓 Tuesday, September 22nd
🕛 12:00 PM to 6:00 PM
This interruption is needed to complete necessary equipment upgrade and maintenance in the area. Newfoundland and Labrador Hydro apologizes for the inconvenience and appreciates your understanding as we maintain safe and reliable infrastructure.
Hydro would like to advise residents in the Grand Falls-Windsor area of a multi-year construction project at Goodyear’s Dam which will impact the North and South Access Roads starting on Monday, September 21, 2026.
For more information visit: nlhydro.com/public-advisory-…
We’re focused on delivering long-term value for the people of Newfoundland and Labrador. By strengthening our system, we can support new opportunities for industry, create jobs, and help drive economic growth powered by clean, renewable energy.










